港口景觀城市旅館 (Port View City Hotel)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The room had very worn bedding and towels,exposed electrical wires,no plug for sink, and very rusty waste bin, but the most distressing thing was my son saw a rat in the kitchen.l feel we should be entitled to at least a refund.

Hotelli on ihan ok, hinta-laatusuhde hyvä. Ilmastointi, televisio ja kylpyhuone toimivat hyvin. Huone oli sisäpihan puolella, vain tiiliseiniä näkyi, mutta ei kuulunut vilkkaan kadun meteli. Henkilökunta vastaanotossa erittäin ystävällinen. Aamiainen hyvin suppea ja heikosti hoidettu.

Alles hat super gepasst

値段相応のホテルだと思います。現地の生活圏の中に建っているので、夜になると周りは暗くなります。私の部屋はキングベッドでしたので、窓はありませんでした。洗面、トイレ、シャワーの使用については問題ありませんでした。

Staffs nice

Firstly, no one at the reception to welcome you.. you have a board call this number...the bathroom door and glass separator were moving, worried it can drop on me. Thirdly, the wifi is not there most of the time...air-condition was also pathetic. Although hotel was empty, they made me to have a bath in the lobby washroom on the check-out day and the manager did not oblige to allow me use the washroom. Staff were soft spoken and wanted to help.

Worst service I never had this experience before any other hotel I book one room they give one and receptionist behave like very rude and I went shopping then I come back receipt said time over but I have time until 15 hrs left then we fight finally he gave one small room .I thought he give my room to any other people I pay 12000 LKR but service like a zero very worst and rude receptionist

It was amazing to stay in this hotel. Polite staf. Clean room. Value for money.

Hotel provides great value dor money...staff is very friendly, they allow us to stay till 5 pm after checkout..😀😀

Check in at this hotel is a mess as they use print outs from every website from Hotels.com to expedia and search manually one by one until they find your reservation. When we arrived despite booking it 2 days in advanced they did not have our reservation on file. Then once they found it/printed off the voucher they informed us there was no free breakfast. I showed the hotel our reservation details from hotels.com and they continued to refuse to include breakfast and tried to tell us we needed to contact hotels.com for a refund. After elevating it to mgmt it was resolved, but nevertheless not customer friendly or customer focused.