弗羅茨瓦夫鑽石百樂酒店 (Park Hotel Diament Wroclaw)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

All good

Fantastic staff on reception, spacious room with perfect on suite facilities, sauna was an added plus. Great sleep every night of my stay

Very comfortable beds. Nice and quiet place to stay.

We checked in early hours of the morning due to a late flight. On entering the room we were absolutely shocked to find out it was occupied. The half clothed occupant was extremely angry (rightly so) and equally confused as us. On complaining at reception the clerk didn’t offer any apology just gave us a different room. During early hours the morning we were awoken by the maid barging into the room without knocking. On checkout I complained and also no apology offered. I was told we’d have to wait until Monday to speak to a manager. I complained via my agent and after a week they informed me they had tried to contact the hotel on multiple occasions and they hadn’t replied. Absolute shocking customer service and an embarrassment of a hotel. I recommend anyone to look elsewhere if you value any kind of basic privacy.

Didn’t eat breakfast, provide shuttle to airport

Super clean and comfortable hotel!!!! :) The buffet breakfast was amazing and had so much selection!!! I love this place :)

Quite friendly employees, convenient place

We were pleasantly surprised by how very lovely and spacious our room was. It exceeded our expectations, with 1 1/2 baths, many nice toiletries and it was spotless in cleanliness. The only minor complaint is there must be over dozen light switches and I had to ask a worker which switch shut the light off above a bed and it even took her a minute! Don’t let that keep you from staying here - I wish I had a longer stay.

New, good service and services. A really clean, friendly and comfortable hotel.

The original blanket and pillows on the bed was full of hair. I requested new a new set but that set was exactly the same. I recommend getting different blankets and possibly getting new washers and dryers.