芬芳自然蒙納- 一家分類酒店 (Fragrant Nature Munnar - A Classified Hotel)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

It was a good stay. The room was nice. The location wasn’t too bad. The breakfast buffet was great. The staffs were helpful.

Beyond expectations

The staff at the hotel were very friendly and polite. Thank you to all.

Loved everything!

Gorgeous hotel with an amazing view of the mountains in Munnar. I did a spa treatment while I was there which was also very nice. All the staff were lovely.

Sadly we didn’t have a nice stay at this hotel. The doubles rooms are let out to large families and as a result the property is full of children, screaming, shouting, squealing and running around . It’s awful ! Two children were playing on our private patio when we arrived and we had to move rooms . The breakfast is terrible, such poor quality with stale food so much so I didn’t eat anything and then didn’t attend for breakfast again ! When we checked out my husband went to lay the bill whilst I met our driver with bags and the security guard tried to prevent me from leaving and I had to tell him not to be so rude, we were not running away without paying and he could see my husband at reception but still tried to prevent me taking my suitcase to my driver ! Never have I been so insulted . Such rudeness ! Even when my husband said we hadn’t used the mini bar they made him wait in reception until they had sent someone to check . We are most insulted ! This is rude and unprofessional ! If I’ve used something I’ll pay for it, I won’t steal or runaway ! This is the second time I have stayed at a Fragrant Nature hotel but there will not be a third ! It is a holiday camp hotel for large families not a five star resort !

Beautiful location and the hotel premises are absolutely beautiful. Loved the garden, the view.

Beautiful hotel. Great views. Excellent staff. Limited access to other food options

So much of noise in above floor and they are renovating the property, not able to sleep properly, so much drilling sounds and floor walking sounds, its not look like 5 star property and not good in room cleaning,

Excellent place. Highly recommend