森雷酒店 (Hotel Sunray)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

L’équipe de l’hôtel est très très dédiée. Si vous souhaitez du calme vous l’aurez mais il faut aussi vous attendre à avoir un employé derrière vous à chaque instant. Par exemple, ils veillent jusqu’à ce que vous rentriez le soir. Je recommanderais de privilégier cet hôtel en haute saison car en basse saison il n’y a …. Personne. Cela rend l’expérience un peu bizarre car ils sont obligés de tout préparer seulement pour vous cad la piscine, la salle de sport, le bar. Je n’ai que peu de comparaison en termes de prix. J’imagine que quand tout est fonctionnel c’est un bon tarif. Les chambres sont dans leur jus mais comme beaucoup d’hôtel de ce standing. Possible de faire pas mal de choses à pied.

Bel hôtel mais les chambres sont dans 1 état très vétuste. Odeur de remontées d’égouts. Piscine mal entretenue, personne ne se baigne. Proximité de la ville et des centres d’intérêt. Calme, à l’écart ees nuisances sonores.

The staff were very nice, the room was very comfortable. The bar was fine, however I ordered hot butter mushrooms and got what i think was aubergine covered in something very heavy

Untidy and service is not good

Et fint hotell som ligger greit til i forhold til sentrum. Stilig bygningsmasse. Rett ved en skog med mange aper, noe som falt i smak hos vårt reisefølge. Små rom, og noe slitent. Stor forskjell på service basert på hvem som var på jobb. Enkel frokost. Vi hadde fine dager, men hotellet var en litt blandet opplevelse.

Hotel has nice common areas but the rooms are damp and not particularly clean. Not worth the money and not a 4 star rating. We stayed at better guest houses in Sri Lanka at a much more reasonable price

Good points: location, of the main strip. Peaceful. Close to Tooth Temple and lake. Bad points: cleanliness of room and fixtures and fittings in bathroom. Terrible. Had some form of animal or insect waste on the pillows so they were unusable. Live wires next shower and shelves and towel rails that would fall down as soon as you placed anything on them. Bathmat was supplied with free mud/brown substance. Sri Lankan food in restaurant was poor. Served cold. Chef came out and put his fingers in and realised this then took it all away to be reheated and also sub par meat. Service in restaurant also questionable. He flat refused to believe any of it. He said the rooms were 100% before I went in. When challenged on the restaurant I was also told I was wrong because the chef ensures everything is tasty and piping hot. Well if that is the case then why did the chef come out, stick his fingers in all of the items and then take them away to be reheated? Also accused of stealing rooms in response to my review on Google. Manager sent porters to rooms with four keys, porters didn't speak English and they put bags in rooms without asking. You can't steal hotel rooms. Just shows poor admin as we were the only people checking in.

This hotel is one of the only ones we stayed in that was completed and decorated. It included all the things you expect as standard.sheets.kettle.fridge.toiletries.air cond and fan.& nice pool.bathroom a bit dated..

It was a short 2 days stay. The tables and chairs and relaxing furniture right in front of the room made our day. we were able to talk and so were other guests. service was excellent and the staff was friendly and ever willing to assist especially Mr. Irshad and his sub. We all discuss and give 9.5% out of 10 for this hotel. GREAT HOLIDAYS>

Hotel needs further touch up, bathroom door needs fixing remains open, also the bathroom had water pressure issues and hot water is an issue, they do not provide coffemate!