魔幻池塘自然冰屋酒店 (Magical Pond Nature Igloos)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Excellent service, staff was very nice and helpful. Room was comfortable and had all basic amenities, bonus points for a separate towel and bowl for our dog

stay at the Magical Pond Igloos was absolutely unforgettable. The property is incredibly unique, with huge panoramic windows that allow you to watch the Northern Lights from the warmth and comfort of your igloo—such a special experience. The location is stunning, surrounded by peaceful, beautiful scenery that really adds to the magic of the stay. Breakfast was delicious each morning, and the hosts were wonderful—so attentive, welcoming, and thoughtful throughout. Thank you for such an amazing experience. We will definitely be returning!

Stunning property during the winter. It’s very peaceful, the surrounding trees are beautiful, and the staff are extremely friendly. Highly recommended for a relaxing stay near Ruka.

- no room service for 3 day stay - no wifi - only 2 coffee pads for the whole stay - no windows that can be opened, bad air - sauna costs €275 extra - no shuttle to the city (without a car you are trapped) - bathroom much too small (only wet room) - fat bikes were broken, they wanted €80 for 2 hours - very unfriendly staff - no space at all in the ponds, really little! - restaurant currently closed, no information about this in advance - no shuttles to the city Summary: for the price of a 5* hotel you get 1* accommodation with very unfriendly staff - never again!!!

Amazing staff and beautiful views and nature walks

Nice property, except for very little storage in cabins.

Easily the most beautiful place I have ever stayed at. The juxtaposition between the stunning natural beauty and the stunning modern buildings is incredible.

The location is so magical. We have never been to anywhere like this place. The customer service is truly the best! We sent an email about arriving late at night (reception closes at 11pm), they sent instructions about how to access our cabin, so check in was seamless. Reception also gave us a portable wifi connector when we mentioned we could not get wifi connection in our cabin. They went out of their way to pack our breakfast the night before we check out as we were leaving before breakfast starts (breakfast starts at 9am). Lammintupa is 10min walk away and truly a peaceful and magical walk. The only (minor) negative things were the bathroom towels were not the fluffy kind, felt more like a giant tea towel and the cabin is actually quite small. We took out the things we need from the suitcases, store them in the compartments available next to the bed and kept them closed throughout our stay. There were no rooms to keep 2 luggages open.

Our stay here was magical. It was definitely an experience we will remember for a very long time. The staff were very friendly and happily called to order taxis for us. You have to come here prepared. We knew we wouldn’t book dinner here so we made sure we had enough food supplies so we didn’t have to rely off of going into town every meal. The rooms are lovely and cozy. We made it work with two large suitcases and carry on luggage. The heated flooring was amazing.

So the only (big) rub is...I didn't know when I booked that it was the "off season". That mean's (1) no desk staff for the majority of the day, and alarmingly, the entire lobby area is locked from the outside during that time, and (2) the restaurant is not open at all. The first one was concerning given that I got dropped off by a cab in zero degree weather at night,not great if something goes wrong and I can't get into my cabin. The 2nd one was a big deal for me; I really was sold on the idea of lounging on the property for 2 days and not leaving (for meals). Scrounging for dinner was an unexpected, expensive, and interruptive negative to my short stay. Understand if the resort wants to go into eco-lodge mode, just be clear about it. This is a small one, but worth noting (staff) - I stayed in Igloo 4. The outside entry light of Igloo 5 reflects *directly* into the middle of the ceiling glass of Igloo 4 at night, which kind of kills the stargazing experience. Very nitpicky, not worth complaining about, and certainly nothing the designers could have predicted....but I would consider making those lights motion activated like the fireside lighting. That said, Kata is great, the breakfast was wonderful, the igloo was perfect, and I would definitely come back. I walked through the short trail behind the property and stumbled on a ~9 mile well marked cross country ski path, which conveniently goes right by the Ruka ski resort (read: lunchtime pint to break up the trail walk!)