蒙特雷凱悦酒店及水療中心 (Hyatt Regency Monterey Hotel & Spa)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Ro was large. Carpet was smelly. No shower door. Bathroom was small. Wouldn’t stay here again.

Clean the property!

Rooms are nice and clean. Coffee sop on site and there’s fire pits, a giant chess board, hammocks, pools, tennis courts and a golf course. So much to do, we will definitely be back.

Love the fire pit areas that let you soak in the beautiful views of the golf course. Just an overall wonderful facility.

Do not trust the online photos; they are highly deceiving. We paid $400 a night for an old building and a room that smelled like dirty, worn-out carpet. To make matters worse, active construction was happening just 10 feet away from our room in the S building the entire time-including Saturday and Sunday. When we asked for a room change due to the noise, staff rejected our request. On top of the high room rate, they charge a mandatory $25 parking fee and $30 resort fee daily. Between the terrible service, constant drilling, and outdated facilities, we will never stay here again.

First time staying here and it was. Great choice, staff was very helpful, rooms are pretty good size

Staff and breakfast were top notch. Our hotel room was conveniently located close to the clubhouse, breakfast area, bar, courtyard with a variety of child friendly games, and pool. My only complaint was that we specifically booked this hotel because it had a pickleball facility and we discovered upon arrival that it was closed for maintenance.

I really wanted to get the experience we deserved. I called ahead of time stating we were gonna be in a little late between 830 and 9:30 PM. We were getting off work and we had 3 1/2 our drive. We get there 930 checked in. We booked a balcony room and I stated I would love it if it was in a quiet area because I’m a light sleeper. They gave us a patio room on the first floor. We were exhausted so we stayed the first night in the first room. Next morning, I ask if they can move us to the correct room that we paid for and the lady was giving us excuses. Stating that they never got the note that we were going to be late because I called some corporate number instead of them.(which I called the number listed on the Monterey Hyatt website.) so I asked if they could please just move us to the room we paid for because the room were in was too noisy. They stated they would but we needed to move our stuff out of the room we were currently staying in with no other room to go to because they wanted to flip our room without having any other place for us to go and didn’t know when they would have our room ready. The only thing she comped was two days out of the three for the resort fee and a free coffee for the inconvenience. Just one. Then I asked if there were shuttles down to the aquarium since they have them for the airport and I was told no. What kind of resort doesn’t have a shuttle to an attraction?And the room they put us in, was noisy. I’m really disappointed in this stay

Nice

Loved this place, such friendly staff, amazing amenities delicious food