智選假日套房酒店山喜 - 查爾斯頓 (Holiday Inn Express & Suites Mt. Pleasant by IHG)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Amazing place the staff is super kind and overall I had a wonderful time If I stopping by in the area, definitely going again over there

The front desk clerk was very professional but more importantly he was very kind. You can tell he is compassionate about his job and cares about the publics perception. I wish I knew his name but he was the gentleman that checked us in

The staff was so warm and welcoming! We will stay at this hotel again.

Everything was wonderful and staff were super friendly and helpful

Breakfast was bland.

The staff was very helpful especially during unexpected changes to our stay. Appreciate GM Jennifer Moody for her attention and care.

Bathroom was dirty. The bed was lumpy and so soft you sunk into the mattress. We had housekeeping open our room at 7:30AM on day of check out. People were running up and down the hall at all hours and our room over looked the pool and people were out there well past 11PM talking and screaming. I would’ve had better sleep in my car.

Check-in was fine and the room was in good condition. Check-in staff was pleasant. Our checkout was not so great. Breakfast was advertised on the weekends both online and on a sign posted in the lobby for 6 AM to 10 AM but they closed everything down at 9:30 AM. We got down there at 9:33 AM and no breakfast for us so we had to go out to get breakfast and missed being able to use the pool before we left because of it. Very disappointing.

Check in was terrible. Booked through Expedia and paid in full, upon arrival was informed Expedia provided “bad card” and we needed to pay out of pocket. Called Expedia and was given a phone number for front desk attendant to call, attended refused to call, so I called and put them on speaker front desk attendant continued to walk off during call when they were asking questions. Long story short the hotel had entered the card number incorrectly. R Patel customer service was horrendous, he needs additional training or a different career path.

We stayed for 1 night while visiting Charleston. Very good location for getting in and out of the city. The hotel was quiet, clean, and comfortable. The breakfast was very good. Cameron at the main desk was very courteous and helpful. I will stay here again on my next visit to Charleston.