休斯敦 Sonesta Essential 能源走廊酒店 (Sonesta Essential Houston Energy Corridor)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

They need to clean the rooms better and try to get rid of the cockroaches in the room

I am highly disappointed with my stay at this hotel. The cleanliness was unacceptable, and it is obvious the property suffers from poor maintenance. To make matters worse, my guests and I could not even take a shower while we were there due to these issues. I would definitely not recommend staying here. Oh and elevator wouldn’t work if there were more than 2 people and on the limit it says 15 people occupancy. We got stuck in the elevator.

good

Roaches in the bathroom coming up the sink and very outdated bedding, floors etc. When we entered the room, there was an open bagged of chips all over the floor and a Gatorade bottle. The room was not cleaned and you can tell. My boyfriend and I slept very uncomfortable but we were tired. Never again

Todo muy solo que no habían bebidas frías disponibles y en una ciudad con temperaturas tan altas como Houston creo que mantener bebidas frías para la venta es indispensable

Got there to check in around 9pm coming from Louisiana and was told Our room was sold cause check-in is @3? I have never heard of this before? Very rude and nonchalant filing her nails at the same time.Very unprofessional

Location is good...but our bathroom was dirty and no maid service to our room

I’ve stayed here every 4 weeks for past year. Elevator nonfunctional twice in past 4 visits. New staff every time unfamiliar with hotel and procedures. Only concern is collecting $100 deposit. Planning on changing to different place.

The check-in process and staffs were welcoming and helpful. But, the bathroom door was not closing, exhaust fan wasn't working etc.

Everything is broken. Elevator is out of order, emergency exit door was stuck, so it had to be left open for stairs. Laundry room is out of order. Room has moldy smell.