NL萊茲廣場區酒店 (NL Hotel District Leidseplein)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

We have travelled over Europe and have never been so disappointed. When we arrived at 6:30pm, the staff had already left. We didn't think that would be a big deal until our air conditioner didn't work, our bathroom door was warped and would close and the door handle fell off. The room had a remote control for the air conditioner but it wouldn't work. It was sweltering hot in the room. We called the emergency phone numbers several times until we finally got ahold of someone 45 minutes later. The man that answered the phone told me that they told have air conditioning in the rooms. I explained that the website said that it did and he insisted that the hotel has never had it. I asked if someone could come to help us with the other things and he promised to send someone within the hour. Nobody came or called me back. After a horrible night sleep in the heat, Andrew from the front desk said that all rooms have air conditioning and he is not sure why someone didn't help me the night before. I asked him to have the manager/owner to reach out to me and he said that he would do that. I have also emailed the hotel with my concerns and still have not received any correspondence. Terrible place to stay.

To start, I have to say this was the most disappointing hotel we stayed at during our trip through Europe. It also had the least friendly and least helpful customer service. I made a mistake when booking and accidentally reserved an extra night about three months before our stay. I realized the error less than 24 hours later and contacted the hotel immediately. Although I accepted that the mistake was mine, the hotel was unwilling to offer even a partial refund or any alternative accommodation, which was disappointing. The rooms were very small, the bathroom was not as clean as expected, and the windows did not seal properly and felt loose, which made the room less comfortable. That said, we still made the best of our stay. The hotel’s location is excellent, with many attractions within easy walking distance, and that was definitely its biggest advantage. I’m hesitant to recommend this hotel based on our experience. Of course, every stay is different, so take my review with a grain of salt, but I’m sharing my experience as honestly as I can.

In a great spot for Leidseplein Great bed and the room had heat air conditioning

Overall, it was a very nice place. The rooms were not very big, but it was clean and centrally located. We got there late, but they sent us a code to check in, which made it very simple to get into our room. The only thing was that there was no elevator to the fourth floor so we had to carry our bags up a tiny stairway. But overall a great place to stay.

We rented 4 rooms for 8 people and we liked that the rooms were exceptionally clean. Each room had a remote control that allowed us to set the AC to the temperature we wanted. Some needed it cold to sleep. We found it conveniently located and found a lot of things close, like a grocery store. There was a refrigerator in each room, so we bought water, soda and snacks. Walking out of the hotel to the right (East) was a lot of things like the Rijksmuseum. We walked to Anne Frank too. Had breakfast at Eggs Benaddicted, which was AMAZING. We highly recommend this hotel. There are steep steps to get inside, but we had no issue with that. Loved this place. Nice people at the front desk.

Good sandwich shop nearby and a small grocery store. Had a small cube refrigerator but no microwave. Coffee machine did not work. Room super small for two Queen beds but it worked. Stairs are super steep but at least there is a small elevator to get the luggage up to the second floor. I don’t know what I’d do if I was on the third floor trying to carry up my luggage. Liked that it had a push button code to get into the hotel and room. We stayed here during the tulip season so it was really expensive for what we got. About $450 a night (and I reserved and paid for it 6 months prior)

The location is what sold us on this hotel. Our room in the basement was very small, it did the job but it was definitely tight for 3. The AC was confusing but I think we got it to work. The elevator does not go to the basement so the stairs with the luggage was rough but the staff helped us bring it up which was very kind. Again, great location in the city and around a lot of good shops and restaurants!

Hotel is old and it shows. Shower is tiny and whole bathroom gets wet when you use it. Cleanliness was ok- clean towels each day and bed made but our decorative bed cover had sense on it, don’t think floor was ever vacuumed as we were stepping in grit on floor each day and shower had all my hair at the bottom after housekeeping came. Basic amenities including a melted hair dryer ( which they did offer to replace but it should not have been left there in the first place). Luggage storage didn’t feel very safe. Although you must be buzzed in and out of hotel luggage was just inside of front door- any other guest could have grabbed my bag Walks are paper thin but it is an old building and thankfully our neighbours were not too noisy and we faced a courtroom. Overall it’s an ok hotel but not worth the price. It really is 3 star

Clean room, friendly and helpful staff, good value for typical tourist hotel in Amsterdam. Location is ok, between museums and the center. They rent bikes which is great if you can ride.

The property was totally mischaracterised at a 3 star! It’s barely a one star, if that! Rooms are incredibly small where you cannot actually fit any luggage properly. The only positive thing about the place is its location and proximity to the old town. It’s not worth the price it advertises as it’s truly misrepresents the actual place. I would avoid it at all costs.