孟買 T-2 國際機場蘭花 IRA 酒店 (IRA By Orchid Mumbai T-2 International Airport)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The staff was attentive and tired to accommodate everything within their protocols especially with the request of allowing some guest visits. The food option was also good and hotel amenities were also nice. Thank you for making our celebrity guest stay comfortable!

Room was spotless and spacious. Enjoyed my dinner in the restaurant. Got even a courtesy ride to the airport. No payment! The driver fetched a cart for me and loaded my bags on it! Overall, excellent service!

Staff good, property archaic, rooms in poor condition. Check in process too long and manual. Inspite of taking deposit we were asked to make payments for in room dining and laundry services. Mixed experience of food - dinner was good but late afternoon lunch was not pleasant experience.

I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered. Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.

Excellent

For a hotel close to airport I expected more continental variety for breakfast. The rooms needs an overhaul no plug sockets by bed for instance and looked tired for the price. The swimming pool is in the restaurant so being watched by diners. Staff though were lovely and eager to please.

Great option for the cost. The staff is absolutely lovely. The hotel is clean and safe. It wouldn’t hurt to address some cosmetic issues..

Great staff! Everyone I encountered is was so polite and so helpful. The room I had was clean, and so was the hotel

Nothing

Comfortable stay