設施及服務
停車場設指定吸煙區洗衣服務禮賓服務旅遊查詢櫃枱戶外泳池想去邊度？
入住／退房日期
選擇入住日期
人數及房間數
2位成人, 1間客房
尋找更多聖胡安-拉文蒂爾酒店
Flower Of Joy Wellness Villa 
19 Wellsprings, Cascade查看地圖AED 642.58每晚
根據10月28日之價格，這是30日內最低價
推薦預訂理由
風景優美
客房景觀獲得多數用戶正面好評
熱門設施
屋頂露台
免費WiFi
行李寄存
探索周邊
4
Standard Apartment, 5 Bedrooms, Mountain View
多張床
232.3 m²
山景
賺KlookCash，下次預訂折抵消費
住客評價
全部
4.5+
3.0+
評論日期：2026年8月10日
1.0/5.0
低於平均與家人同行 · 與親友前往
Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged that we were at the gate. Again, the message was delivered. I continued calling until 6:43 pm with no response.
As darkness fell, nine of us were stranded outside a locked compound. My elderly mother became distressed, while the children were tired and hungry. This was not simply poor service—it was now a serious safety concern.
Hotels.com spent approximately 1 hour 40 minutes finding emergency accommodation for nine people on a Friday evening. Thankfully, Kapok Hotel accommodated us around 8 pm and was outstanding.
The host finally called around 8:30 pm, stating his phone had died. Regardless, our arrival had been confirmed and we arrived within the advertised check-in period.
I strongly caution families, particularly those travelling with children or elderly relatives. Huge thanks to Hotels.com and Kapok Hotel for coming to our rescue.
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停車場設指定吸煙區洗衣服務禮賓服務旅遊查詢櫃枱戶外泳池