富國島帕瑪度假酒店--溫德姆商標精選系列 (Palma Resort Phu Quoc, Trademark Collection by Wyndham)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Everything was very good

The room they gave us was disgusting. The bathroom is located outside the bedroom with holes that the neighbouring room can technically see us showering and with no A/C. The breakfast was disgusting due to them leaving food out with fruit flies everywhere. Everything we needed such as remote for the tv and hair dryer, we had to ask for it. I would not recommend this place.

Da jeg kom kl 21, så var resepsjonen helt mørkt. Det var en mann som kom bak resepsjonen og ba meg vente litt. Så gikk han... 10 minutter senere kom en dame med managerskilt og jeg sa jeg skulle sjekke inn. Ho var ikke blid og kunne verken engelsk eller vietnamesisk. Hun snakket russisk og prøvde med Google translate....til ingen nytte. Ho også sa at jeg måtte vente litt til. Da hadde det allerede tatt 20 min. 5 minutter senere kom resepsjonisten. Han fikk skikkelig kjeft av manageren rett foran meg. Helt forferdelig! Endelig fikk jeg sjekket inn, puh! Dette varvåpenbart et hotell så og si kun for russere.

Siisteys oli plussaa. Henkilökunta puhui huonosti englantia, mikä vaikeutti palvelua. Iso miinus altaalla olevat aurinkotuolit, joissa ei ollut pehmusteita. Allaspyyhkeet piti kuulua hintaan, mutta maksoikin 20.000 vnd. Onneksi oli omat pyyhkeet mukana.

This property's main selling point is its large swimming pool, which is quite nice. Outside of that, the rooms are quite basic and the location is a bit off the main road. Our fridge didn't work and we had to get a replacement. Breakfast was very basic and busy with lots of Russian and Chinese families staying at the resort. There are likely better options with better locations for the price.

Taxidriver had a difficulty to drive to Palma hotel since no sign and wayfinding hotel. It is inconvenience for guests since no Kleenex tissue, no hotel guide in the room ( i.e. fee charged for each time exchanging tower)

Average hotel for the price .

Overall it is a nice hotel to stay. The staff were very nice. We only had breakfast and it is more designed to asian or russian customers than west. There was enough fruite and bread get have if you are not keen tradational cooked vietnamies breakfast. 10 min walk to the beach.

Check-in process wasn't smooth due to staffs couldn't speak English, only one of them willing to try to communicate with us, the rest of them just push the responsibility to one another. Overall environment/room was quite pleasing - room & toilet can be cleaner; breakfast is disappointed - less choices, number of guests more than quantity of food provided; amazing swimming pool though! Distance to beach is a bit further than expected. P/s: pictures shown online are exactly the same in reality :)

Very comfortable place. Although it's a bit off the beach, the beautiful pool more than makes up for that. Very friendly staff, but not a lot of English so it was tough to get help on excursions. Average buffet breakfast, but a very accommodating chef was on had to whip up anything you wanted.