華盛頓DC Charm in Crystal公寓 (DC Charm in Crystal Apartments)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Very good location! Clean rooms! Communication with persons who picked up my call need to be improved. I called to ask if I can check in one hour earlier if standard check in 4pm, promised to let me know but nothing happened; wrote a few of emails and got no responses other than machine generated messages.

Positives: I loved the location. Next to walking paths, restaurants, grocery store, athletic fields, aquatic center, and Potomac overlook. Close to DC without being in it. I felt safe in the area. Negatives: I did not like having to provide a selfie for me and IDs for relatives staying with me. This was due to no front desk personnel on site: I had to deal with issues through customer service personnel in another state. I was very disappointed when a maintenance worker walked into the apartment unannounced at a moment I specifically asked them not to, disrupting an important online appointment. There were more requirements for checkout than a hotel. Conclusion: Seemed like a good choice for my needs and likes overall even with the inconveniences.

This apartment was wonderful! In a prime and safe location just 10 minutes away from DC, and the local area in Alexandria was beautiful. The unit was clean and had everything we needed. Incredibly quiet and serene, parking was convenient, we had all of the supplies we needed from clothing irons to hangers and complimentary sanitary products! I have only positive things to say about this unit and would 10/10 recommend it to anyone looking to come to the area!

I sent a reply to their front desk about all of the issues with the property and no reply

The apartment was very nice and clean. Exactly what we needed.