湖家酒店 (Amora Lagoon)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Air conditioning was good in our room. The pool was clean and very refreshing. Breakfast was fresh food and good service from staff. We enjoyed our stay as we arrived very late from a long flight and this hotel is close to the airport.

Rooms ok, food fine but extremely noisy. Shouting late in the evening and then music played intermittently on loud speaker from 6.30am

Booked a non refundable room and due to the gulf conflict our flight was cancelled prior to travelling 4hrs to the hotel. The hotel refused to refund as a gesture of goodwill. When you are desperate you would think there is still kindness in the world. Very disappointed.

This was the perfect place for my quick stay after a 3 day tour of Sri Lanka. The location was close to the airport, I had a spacious room with a nice bathroom, balcony. I enjoyed the breakfast buffet in the morning and spent some time out at the pool. Great for my purpose at a very low cost.

This hotel was absolutely wonderful. The housekeeping staff were extremely kind and attentive, and the front desk and security staff were also very friendly and professional. I truly appreciated their warm and welcoming attitude throughout my stay. The breakfast at the restaurant was also excellent, with a great variety and delicious options. Overall, I had a very pleasant experience and would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Great arrival experience. WC was leaking and the floor was wet at the time of check-in. Broken water kettle and a telephone left in the room. Couple of great food and beverage staff in the evenings. Deshan was super helpful and courteous. Morning staff in the restaurant appeared to be very reserved and spent time chatting in groups in corners. They never even respond back for a greeting. I greeted them good morning on both days as I entered to the dinning room and no one greeted me back. Working telephone and a copy of the restaurant menu (even a QR code) in the room could be helpful for those who are interested in room service. Check-out time of the property listed as 12.00pm however, I was locked out while having breakfast at 8.30am.

Room fine but noisy environment. Quite hard to find ( even taxi drivers had problems ). Turned out to be large party of chinese guests going to bed late and up very early shouting around pool area. Otherwise large room, clean with good en-suite facilities.

Loud music blasting out from an engagement party when we arrived. This did finish late afternoon, then was followed by a marquee being demolished with very loud hammering still going on at 10.30pm until we complained and they finally stopped. Food was awful, sent our burgers back twice as not cooked through. Very limited choice. Not the last night in Sri Lanka we’d hoped for.

Great staff, very helpful and cheerful. Internet was not great, cut off all the times, the breakfast was poor and the choices were slim, otherwise the service was good and the price is affordable.

Room was clean , nd staff approachable . However , some party in swimming pool area restricted the free move nd loud music till 1130 pm .