私家花園頂樓泳池公寓 (Exclusive Apartment with rooftop pool)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Très propre et prestigieux

The apartment is very good for a family, you sleep very comfortable because there is no noise, the air conditioning is very good and it is close to shops and restaurants, besides there is a lot of security.

Super appartement spacieux, à distance de marche des restos et de la marina. Belle vue de la piscine. Nous avons adoré notre séjour.

Great clean property, highly recommend!

New, clean, great decor, nice view.

Nice apartment and nice area

This apartment was wonderful! It had many beds, all comfortable and it was equipped with everything we needed. The location is excellent with Puerto Cancun just being across the street. The apartment has a wrap around patio with spectacular views to Isla Mujeres and the harbor. The only negative I would say is that the apartment has some rules we weren't aware of. The complex doesn't allow guests, even to drop you off or if you have family you want to hang out with in the apartment. You also need to leave the apartment premises as soon as you check out. You can't wait by the pool until your flight, like a lot of other rentals would allow. Other than that, everything was spectacular.

Nearby eateries and walking distance private beach

Great apartment in an amazing neighborhood. Lots of space and amenities. We had a wonderful stay!

Hard to review a property we never saw! We were told 2 days before arrival that our reservation would be canceled if we didn't pay, when no means of paying was provided. After resolving that issue through Expedia in Mexico (needing the help of a local to even find their contact info), we were told on the scheduled day of arrival 2 hours prior to check in that we no longer had a reservation at this property due to electrical failure. They were aware of the issue, were waiting for a part to repair it, but never let us know to give us more time to try and find alternate lodging. Communication with the property management was demeaning and in no way helpful nor productive, although ultimately they did provide another option no where near this property, or anything else for that matter, which required us to then incur the cost of a rental vehicle. This booking was a total failure by Expedia and the unit managers. Expedia provided an incorrect email to the property manager, then provided NO emergency contact information to try and resolve the issue, just a chatbot that said it could be "a day or two" before anyone got back to us. Terrible customer "service" by Expedia, will never use again.