塞拉諾廣場赫斯提亞飯店 (Hestia at Plaza Serrano)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Todo fue perfecto. El lugar impecable. Seguro, limpio, todo Nuevo…. El barrio muy lindo. El precio razonable. Voy a volver.

Very nice locarion and clean place

The location of this place is great! Within walking distance to many cafés and restaurants, including a town Square. However, the apartment was not super clean and there were stains on a lot of the white furniture and bedding, unfortunately. There was also the bare minimum in terms of amenities, including only one roll of toilet paper and no dish towels. The host often took a full day or longer to reply.

The apartment itself wasn't terrible. It was a good location but the sheets were kind of dirty, there were some bugs and things on the ceiling/corners. The wifi was not connecting most of the time....I think we were able to get on 2-3 times in the 4 days were were there. As is noted in an 'apartment style hotel', we were unable to get ahold of anyone for 12 hours from 8am to 8pm for check in. Noting that I missed the directions to contact them 72 hours before to get a code to enter the building, but it is a frustrating travel situation when you can't get access to the hotel you booked (check in was around 3pm and we didn't hear back until closer to 8pm after I had to contact guest genie to try to contact the building). Hotels.com was also no help during this situation and called me back to blame me instead of helping :)

This place has 5 star potential but sadly it’s only a 3 due several problems. 1) No response to multiple messages sent via hotels.com regarding check/in process, 2) Dirty floors, dirty and greasy dishes. 3) Uncomfortable, old, broken down sofa 4) Broken glass shower surround 5) very uncomfortable patio furniture 6) General poor upkeep - water stains to ceiling from old leaks, poor quality trim repairs. If they really clean the place, get some decent furnishings, fix up the patios and do some basic repairs it will be 5 stars. The location is good. I own a rental property so I have an idea of what I’m talking about.

Needed more drinking glasses.

Great apartment to stay in Palermo. Easy checkin and checkout. Clean, cozy, well equipped apartment in a great area. The Palermo area is safe and has alot to do within walking distance. The only issue I had with my room was a parking alarm outside that constantly went off. Besides that everything went smooth.

Great location, good f

Codes were sent only after request the day before check in and info about WiFi was incorrect. Otherwise communication was responsive. Place is still in good condition, some noisy nights but everything it's really ok.

Great place. Excellent communication from Hosts!! Location was awesome with tons of shops and restaurants walking distance..