佛羅倫薩里卡索裏奢華出租公寓 | 烏納體驗酒店 (Ricasoli Firenze Luxury Apartments | UNA Esperienze)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The biggest problem was both of the showers. The shower that was in the main bedroom you needed a stepstool to get into it. Was this massive tile structure with mirrors everywhere. And the other shower was extremely small. You couldn’t even lift your arms up to shampoo your hair you had to open the door. The patio was nice but all the furniture out there was dirty and moldy so you couldn’t sit out any of it and there were no windows to look out into the city anywhere.

Overall this is a great apartment - but the issue we encountered is related to the inaccuracy of the listing in regards to the beds. The listing states there are two double beds. It does not specify that the second bed is actually a pull out sofa bed. It's in a sitting room with sliding doors that does allow for privacy, but no bedside tables and the mattress is incredibly thin. It was not prepared when we arrived - I suppose because there were only two of us. We would not have booked if we knew it was only a sofa bed. Otherwise it's a very nice apartment, the location is FANTASTIC. One washing machine and dryer was available for use; kitchen was generally well stocked though there is no microwave. The hot tub is very big, at least six feet by three feet. Shower is only in the second bathroom and is very tiny, but works well. Two sinks in each bathroom. If you don't mind the softa bed, then it's a great stay for two couples or a family with kids.

Nice and spacious 1BR apartment in the heart of Florence. Close to practically everything. No reception in the building but the communication via WhatsApp was very good and the keys pick-up was smooth. The deep bathtub/jacuzzi/shower was great to relax in but the bathroom needs a renovation: the ventilation is very poor and there's mold in a few places around the bathtub and the ceiling. The rain shower system was a bit run down and one of the toilet flushes was malfunctioning.

Amazing apartment with perhaps the largest in-room jacuzzi tub I've ever seen! Shower in 2nd bath was one of the best showers (rain shower) I've experienced. However, it was billed as a 2BR apartment & the 2nd BR was a den with a pull-out couch - which was not advertised as such. In the end, though, that didn't matter.

Excellent location between the Domo and the David! Staff were helpful and easy to work with. 3rd floor Flat was quiet with amazing tall cowlings

This Apartment was absolutely perfect. It is very nicely updated, luxurious and very clean. It is located only steps from the Duomo and 1/2 a block from the Tram that takes you to the Florence Airport. Lorenzo, our host, was wonderful at communication, and was very accommodating when we travelled into Florence and met us to give us the key. I would highly recommend this apartment to anyone traveling to see the wonders of Florence.

Great welcome by Lorenzo, everything very clean and spacious. Excellent location! Would happily stay here again

My family & I had a lovely time in Florence. The apartment was modern, comfortable, & smartly designed. It was ideally situated within walking distance of Il Duomo & other city attractions. We would definitely return on a future trip.

Lots of room, excellent location to all the center attractions and great communication from the managers. Would stay again.

This property operates like a house share platform, not a hotel, which is not made clear. Communication was poor—the hotel representative was pushy, texting excessively about city tax five days before check-in, even using rude messages like “Helloo???” He was inflexible about storing our bags, offering only an inconvenient off-site option. There’s no reception, and we were locked out at check-in with no response from the hotel representative —entry was only possible when another guest left. While centrally located and spacious, the unit is outdated, dark, and doesn’t match the photos. I do not recommend staying here.