Hife 巴黎 Issy (Hife Paris Issy)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The hotel need to stop taking UNATHORISED MONIES from customers accounts!! My original stay was booked (through Hotels.com) to check out on the 16th however, an additional booking was made again through Hotels.com to check out on the 19th. When booked through Hotels.com payment is always paid upfront, so I was rather surprised, to say the least, that the hotel took the payment again, I would like to say at this point that the payment was UNAUTHORISED. I spoke to the receptionist about this payment and I was advised that I would be refunded within 5 working days. I did not receive any refund after 5 days. I would advise any one who is wanting to stay here to be extremely careful as they take payment UNAUTHORISED and totally ignore any communication chasing said refund.

The shower door was missing the strip at its base that prevented water from flowing out and flooding the entire room. We learned from another guest that the strip was underneath the sink. Why didn't they explain this at check-in? Also, the floor in the pool room was always flooded an very slippery. It should have a mat to prevent slipping.

Great location, lovely staff and pleasantly surprised by the pool!

Really nice hotel with lovely staff. Would definitely recommend it.

the best

Very misleading and extremely disappointed. So many things broken in room and very dirty. Complained but nothing was done. Wasted money and will not be staying here again. Had to ask several times for things, was not a relaxing nor good stay. Breakfast was awful- nothing even there besides hot drinks and juices even if you were to go early. Wasted money.

It was a good stay but there were issues. The bed was a bit on the hard side and the shower wasn’t the greatest, definitely issues with hot water.

I stayed for a visit to Paris Expo. My first room was quite dirty so I requested a change. The lady at reception went to check my room and told me “it was clean”. I showed photos I had taken of the uncleanliness. I was then offered a new room. It was better but not to the general standard one would expect from hotels. I felt that the member of staff was a little rude to me about the whole situation. Although the next day the same person asked how it was as I was checking out. But it was too little too late. The other staff seemed lovely. Breakfast is not great. The pastries and bread were delicious (seemed fresh from a bakery) but there was no hot food, no meat, no cheese. I would not stay again. It has potential but I felt the member of staff was rude and the cleanliness is just not very good.

Don’t clean The Rooms and don’t have bar Service and breakfast very bad

Good