布拉格舊城 Charles 公寓 (Charles Apartments in Old Town Prague)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

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The property is in a great location, but unfortunately the furnishings are very outdated. The beds squeak with any movement, the sheets were uncomfortably stiff, and the sofa looks quite worn and run-down. One of the showers was not draining properly, and when we reported it, we were told maintenance couldn’t come until noon the next day, which was frustrating.

Such a cool spot!

Amazing location and beautiful building, and apartment

Bed Bug Issue During our stay at Charles Apartments in Old Town, a bed bug was discovered on the third morning. Management inspected the apartment and brought in an exterminator, who confirmed an active bed bug infestation. We were relocated to a different apartment; however, the replacement unit was noticeably inferior, with less space, fewer bathrooms, and no view or outdoor area compared to the original accommodation. In the days that followed, multiple family members developed numerous bites, some severe enough to leave lasting marks. The situation required us to pack and move mid-stay, launder and treat all clothing, and fumigate luggage, causing significant disruption and stress during our trip. We contacted customer support to address the issue. While relocation was provided, the response did not adequately reflect the seriousness of a confirmed bed bug infestation or the impact it had on our stay. Bed bugs are a serious health and sanitation concern, and the way this situation was handled demonstrated a lack of appropriate care for guest safety and overall experience. Relocation alone does not fully address the consequences of such an issue.

Perfect location in old town, close to everything

We loved our stay - ideally located, clean, spacious and well equipped. It is a bit noisy but it is to be expected being so close to the action. It did not hinder our sleep or the enjoyment of the apartment. Communications were good as well. We would go back!

Location is perfect for visiting the city centre. The flat is amazing, great light. Two notes: showers are a bit small in size, and at night it can be noisy. But these for us were not issues, just observations.

Great location and very nice apartment. Had an issue with the shower but this was quickly rectified.

This property was perfect for a stay in Prague. It’s located in Old Town and had everything we needed. Because of its location, it can be a little loud. Garage parking was a five minute walk. Check in/out was contactless - all instructions were sent via email with no problems.