西湖酒店 (Westlake Tay Ho Hotel)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Overall disappointing experience. You really do get what you (don't) pay for here.

Pros: very friendly lady at the breakfast, amazing pho I still remember! Friendly stuff as well. They do laundry as well. Close to a huge shopping mall Lotte. Cons: tiny room with an outdated bathroom. Located between the airport and old city. All in all: nice place to stay but you should know by booking at what area it is located (the area itself is totally fine, it’s just you either will need bus or taxi to go to the old city).

Very nice.

Dirty bathroom. Blankets and pillows are seem to be not washed every time. They are smell so bad.

The host and staff was super nice! An older building but plenty of space! Has a washer as well. We enjoyed it.

Good place to stay

Very much good to stay

It place to stay thanks

Very clean room, good location and friendly staff.

Far from Old City, towards the airport. Room and toiletries ok, but safe out ot order and no curtain or box around shower so small bathroom gets all wet during shower. Chamber maid/breakfast cook is good. Large monotonous breakfast only 7 to 9. When there was a issue between me and a typical dishonest minibus (they call it limousine) driver who spoke no English and I asked assistance with translation from the receptionist/manager of hotel. He automatically agreed with driver and I was not given any opportunity to tell him my version, not even later that evening when I arrived back at the hotel. For both the driver and the hotel manager, it seems foreign tourist exist simply to be taken advantage of. Hotel charged me 400 000 for taxi from airport, leaving I booked a taxi myself and paid 229 000. Paying cash for my laundry, when I mentioned that my chance was short, all I got was a smile, no apology, no explanation and certainly not the missing change. Without these episodes. my evaluation of this hotel would have been possitiv