A: No. Please cancel your original booking and rebook using the correct usage date.
A: Amendments can be made at least 72 hours prior to the activity date
A: Full refunds will be issued for cancellations made at least 72 hours prior to the activity date
A: Yes. Please provide a copy of your ID to your family member in case the staff member needs to contact the one who booked the ticket, and provide the passport information of the actual user as well
A: Yes, you can return the device to a different counter. However, please make sure that you return the device within the operating hours
We do not offer a late pick-up option. If you are planning to arrive at the airport after the counter opening hours, please purchase this package for a home delivery package instead.