丝花酒店&温泉 (Silk Flower Hotel & Spa)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Decent hotel at an attractive price. Good location but car might not come at the hotel gate. Breakfast is excellent and good quality service overall.

這家旅館的優勢是地點非常好，位於市中心，附近有許多咖啡店、餐館和按摩店。也可以搭乘三輪車去喝咖啡、看火車，或到附近的大湖走走。旅館本身雖然有點老舊，但整體還算乾淨。櫃檯服務人員態度非常親切，早餐也還不錯。

Comfortable rooms, friendly staff, excellent location, affordable. What else can you ask for at the price? I slept in, so I cannot rate the breakfast.

Their towels are sooo old. Taking a shower is a challenge.

Excellent

The staffs are so kind, appreciate them.

Hotel did not have a room when we arrived. When we showed the booking confirmation, they said to get a refun from orbit. Terrible experience!

We were surprised by having to walk from the street into the alley for the hotel, but was later grateful for the quietness of the location. Henry was super helpful in helping us choose a Ha Long Bay cruise, as well as any other transportation needs. We also love the complimentary breakfast which includes phở gà as well as a buffet. We would recommend this place to our family and friends.

The staff was wonderful and especially Anna who was the star going above & beyond to make sure we were enjoying our stay there. She helped us book tours, gave us recommendations & helped organize things for us. Whenever we had a question she was quick to assist. Had a wonderful time in Hanoi and loved staying at this hotel.

Lovely people and clean room down an alley