伦敦维多利亚悦宜湾城市酒店 (Hotel Riu Plaza London Victoria)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Friendly attentive staff; great location and clean rooms. Gym could use more equipment for weight training.

Good hotel. Would stay there again

Very basic .. Grrat breakfast

Very expensive for what is

Great hotel! Room was really spacious and clean! And the aircon was an absolute dream during this heatwave. The bed was super comfortable and breakfast was really good. Staff were friendly and professional. I'll definitely stay again

The room was very clean new and nice , breakfast every morning was the same not very interesting,

Found the reception team very rude, didnt really care to be serving anyone. Room was ok, small for the price we paid but ok. Shower screen didnt shut and the light kept going on and off. Shame on our one night away with no kids that a fire alarm went off at 5.30, followed by a flashing light in the room for around 10 minutes. Ruined the experience.

I only stayed for one night at the property, but staff was very helpful. The rooms were very spacious and comfortable. The breakfast was very good and had lots of variety..

Super location right next to Victoria station. Large clean room on 10th floor with views. Breakfast was where we were slightly disappointed - good choice but mass production for huge hotel meant it was all self service and cooked food sitting in large batches. We were at breakfast early so no problem getting a table but signs indicated could be waiting times later.

Unfortunately I cannot recommend this hotel. They have rooms in the basement! For the amount of money they charge a night, it’s completely absurd for them to think people will be ok with a room in the basement. It’s felt so cluster phobic, it was dreary, no windows and it was dark. There was constant noise coming from the ceiling they kept me up at night. I think it was the elevator machinery. I complained to the front desk and asked to be moved. They said they could “possibly” move me but would have to charge me extra! Really? When booking the room, no where did it say room in BASEMENT. Never would I think a hotel will offer basement accommodations. The staff however was super friendly but the room was horrid. If you decide to make reservations at this hotel, ask to NOT be in the basement!