凯悦嘉轩奥斯汀/树木园 (Hyatt Place Austin The Domain Area)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

room is very clean and spacious. staff is very helpful. House keeping gets it done quickly.

Super friendly and helpful staff. Good breakfast options. Nice pool.

The Hyatt Place in the Domain area of Austin , Texas was amazing. From the warm welcome at check in, to our check out, everyone from the manager to engineering staff were happy, helpful, professional and friendly. Our room was immaculate, nicely decorated and spacious. I have found very few edible hotel breakfasts, or decent coffee. This Hyatt had both! I was almost sad to go home. If you're going to Austin, give it a try. I can promise you won't regret it

Everything was so perfect.. Highly recommended 😍

Checked in with two kids under 3 & my husband for Father’s Day weekend. It was around 10pm and we had just drove for hours, expecting our hotel and room to be comfy and ready for us to sleep in. I requested a crib when I made the reservation, & when I reminded them at the front they said they’d bring one in right away. We get into the room and it’s extremely humid - the AC was not working. Fast forward another 30 minutes, at this point it’s almost midnight, my babies are crying, and no word from housekeeping regarding the crib. I go back up to the front to see what is happening and they inform me they only have THREE cribs for the whole entire building and that there are none available for us. It would’ve been nice if someone let us know this ASAP?! Extremely frustrating and disappointing, and to top it off the AC doesn’t work. Now here I am trying to make this work because my kids are extremely exhausted… I ask for an extra pillow and blanket… & she brings out a small duvet without the cover?! And tells me there are no pillows available. What the F. Anyone in my shoes would lose it!! I’m in tears at this point. I ask for a refund (which I’m still expecting) and we leave to find another hotel we can stay in that actually cares about our comfort and safety. I do not recommend this hotel especially for young children. Extremely disappointing and stressful. Will never come back.

The room was very spacious and the bed was perfect. Plenty of room to spread out. The breakfast was excellent too. I really cannot find anything wrong with this hotel.

Excellent property! I would stay again without a doubt.

Great staff and very helpful.

Clorox smell

😊