卡玛拉乌布度假村Ini VIE旗下 (Kaamala Resort & Spa Ubud by Ini Vie Hospitality)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Das Hotel ist kein 5 Sterne Resort das Reisfeld ist nicht gepflegt und man schaut auf eine Baustelle der Baulärm beim Frühstück war sehr intensiv am Pool wollte man da nicht liegen. Das Personal war sehr sehr hilfsbereit und immer freundlich. Die Affen kommen jeden Morgen und nachmittag und nahmen sich alles was sie konnten

Friendly staff, clean rooms, and a nice pool—although it closes a bit early at 7pm!

Excellent B/Fast Choice The Best . 🏆🏆🏆🏆🏆 Excellent Staff Very Humble. 👌👌👌👌👌 Clean Room . Too Good . 👏👏👏👏👏 Best Hotel . 💯💯💯💯💯

Great hotel, I had a private pool, which I would recommend as the main pool area is small, I was there in the off season and tried to sit by the pool to have a drink and there was no space at all! My only complaint was the cushions on the sun loungers by my private pool had clearly not been cleaned in a long time, there was algae and moss growing, I didn’t sit on them and instead used the hammock.

Staff were very helpful and friendly.

Very friendly staff great service

The staff was lovely. The property location is the best if you want to be near the monkey sanctuary.

Friendly staff, beautiful room.

Absolutely NOT a 5 star and not a resort, just a 3 star hotel with a huge and noisy construction site next door. Room smells like fish and sewage. Unfortunately couldn’t get a refund and had to stay and deal with the stress and suffering of being stuck in there as hotel refused to refund. On last day lovely manager Lea organised one hour massage at the spa complimentary which was nice and restaurant food was nice but unfortunately overall experience was horrible. Didn’t use gym either as it was tiny room in the basement without windows and big enough for one or two people maximum. No money exchange service available. Luckily we have few more days in Bali and came to a quiet gorgeous real 5 star new modern resort with lovely forest surroundings, several restaurants and shops, saunas, steam rooms, spa pools, big gym overlooking the forest, few swimming pools and all the amenities as expected with a complimentary drinks and snacks in minibar included all at the same price as Kamala charged us. At least we can recover now from the stress of staying at Kamala.

Everything was perfect at this venue. Customer service, food, cleanliness, etc... I have been to many resorts around the world including 5 star venues in major US cities, but it's hard to find a service that comes close to this. I can't even begin to name every staff here who made our stay absolutely perfect. Arya, Miku, Lia, Rita, and everyone else (I can't remember all the names but they were ALL amazing) worked very hard to address any questions or request to make sure every minor detail to my stay was met. I would not even think twice to book here again and recommend my family and friends here.