酷美奴海滩度假村 (El Cozumeleño Beach Resort - All Inclusive)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Loved the staff. The place is ready for an update but totally worth it for the price. The beach is nice, you can snorkel on site. The buffet is ok in terms of variety but the chef can always make it better with stuff from the grill. Yummy tacos and salsa verde ;). Beds were comfortable, our son complaint about the AC but to me, the temperature was fine. Overall we all had a great time, hope to be back soon.

The staff was great

I used to come here a lot back in the day. Haven’t been here in about 15 years. They have gone downhill. The swim bar was never opened. The food selection was not as good as it used to be. Don’t give me wrong. The waiters were awesome. I want to get a massage and a massage and a masseuse was never opened. What happened to the jet skis we used to be able to red jet skis on site it’s just horrible. I wanna go back to them again.so

We have stayed here several times through the years. Staff has always been excellent. Rooms need updating though. Food has improved tremendously. The pools, beach, & outdoors are worth the trip. Best snorkeling on the island by far & it’s right out front of the resort. We will return!

My family and I have stayed at this property 3 different times. We just returned from a visit there after 20 years. The property has aged, as we all have, but the property has been well maintained. Our rooms are spacious and all the property is kept clean and manicured. The staff is vey helpful and friendly. Looking forward to returning.

Sky view and ocean view rooms are identical…….do not pay extra for sky room…..they got me and never made it right with me…..I was on 7th floor my daughter was on 6th……exact rooms but i paid more…..they got me Been there a few times over the years and not one single thing has been upgraded…….bathrooms are extremely old…… Food was good and the beach was beautiful The best thing this hotel has going for it is the waitstaff………they go above and beyond!! Fyi…..they only give you 2 bottles of water a day no matter how many in your group

The hotel need updates

Great staff Great location and views Dive with Pepe Divers

The staff is amazing, the food is ok, the beds are terrible.

The wait staff, bartenders, guest service and room hospitality were all friendly and accommodating. The lunch and dinner menu lacked a daily selection, but was decent. The inside restaurant requires all patrons to wear long pants and dresses. The manager accommodated our family who did not have long pants, by seating us at an outside table which was lovely. The beach and snorkeling were amazing! There were tons of fish to see and schools of fish surrounded us. It is a beautiful hotel, but needs updating. We saw people painting, fixing and laying new carpet while we were there. Overall, my family would rate this hotel as good for the price and amenities. We have 18 and 14 year old sons who had a blast at the beach and pool!