新大阪中央口新馆东横 INN (Toyoko Inn Shin-osaka Chuo-guchi Shinkan)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

スタッフが皆親切だった

たいへん快適でした 思ったより新大阪駅から近くて助かりました ありがとうございました 列車の音が響くのは立地的にしょうがないですね

Clean room and nice staff,

Good

Noisy at night, can hear the train. Reception service is poor, need better trained staff who can help accommodate visitors. They do have breakfast, which is adequate. 10 min walk to trains. Wasn't happy with front staff, although breakfast staff was very lovely. Wouldn't recommend

The girl who checked us in seemed to require more training. She didn't know how to handle our situation when we arrived. The property is quite inflexible in our requests. There is a train that is operational, 24 hours of the day, so it can be quite noisy and disturbing when you are trying to sleep. During my entire stay in Japan, this was the worst hotel accommodation that we stayed in. I would NOT recommend. The front staff requires more training. The hotel needs to meet the guests' expectations, and provide better service.

They recently changed their free breakfast from a Japanese style buffet to a variety of sandwiches in soft, soft buns! Although I loved the buffet here, their soft delicious buns with multiple types of fillings are a great "grab and go" item, especially for the businessmen. The staff, especially Ms, Asao, was very friendly when I needed to send my luggage by express delivery (Takkyubin) to my last hotel before I leave the country.

I recommend it, they are more than we expected to get.

The double room is a bit bigger compared with other hotels, all of the staff are great, 2 things that I have to suck is only 2 room services during 8 nites staying and not very closed to JR station, it's alright to walk 10mins from tge station to the hotel but not with your tired body

Excellent for its price, service & location