兰花住宅酒店 (Orchid Residence)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Hotel was absoloutley terrible and outdated. Do not reccomend

Good location comfortable beds not the most luxurious hotel you can stay in but it’s cheap and perfect for a couple of nights

Check in was a little rocky. It would be great so have reception staff at both locations. Lange was kind, clever and helpful!

Asked for a king sized bed, got two small sized bed. It was not clean, in bad condition, staff did not even talk

Value for money. Stayed 2 different nights in different room. The room 203 facing the food street was noisy with music until 1 am. The room 208, the bed already sunk and need a change.

It was good But the area is very load

Good location at the end of Chaweng main street. Room was clean but cleaned only on request. Good furniture and bed. Overall good stay.

even for one night, one would expect some basics to be in place.. firstly bad reception with the guy not knowing what to do till I helped him find our reservation. then 4. floors without lift and no help in carrying luggage.. mosquito bites all night and stained bedsheets .. never again

There was a boxing stadium next to the guesthouse and so noisy the announcement up late night. I didn't like some furniture very old and floor carpet came off and dirty... It was written available all rooms the wifi but didn't work in the room and lobby either... I booked this guest house because of available using the wifi in the room though!!! The manager told me that it would fix today but didn't fix properly...and she told me your room cannot use wifi with no apologize... Also, it was written free bottle of water and booked 2 days but only one day bottle of water prepared and I had to ask but the manager just told her staff to give one more bottle...2 bottles a day though... One of staffs tried to help me out a lot but she could not speak English unfortunately... Anyway, very unhappy stayed this guest house.

I was moved to orchid residence 2 (which is a newer version of the hotel). On my second day, I suffered an extremely bad case of food poisoning and ended up in a hospital. The hotel staff treated me like their own family, got me food and Tylenol, called an ambulance, helped me walk to it, and more. They didn't even charge me for the night my stuff was here and I stayed overnight at the hospital. The most wonderful staff and management team I've come across- they truly care about you and got your back. Excellent location and facilities too. I highly recommend this hotel on your trip to koh samui!