岛屿酒店 (Island Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Public bath was nice and warm with good amenities

The carpet in my room had large stains and seemed very old and dirty. I would not foam roll or stretch on it. Check-in staff did not realize I had multiple bookings and did not reserve parking for me. No apology or effort to make amends. Same check-in staff did not allow temporary use of parking lot throughout the day when there was clearly space to accommodate the request. Staff stated I could not use the lobby to make phone calls yet they chat among themselves in laughter.

Very nice room with great amenities. Access to a hot spring spa was lovely and a new experience.

Very clean and convenient. Short walk to Nagano Station for transits, tours; close to shopping and restaurants.

The location is quiet strategic, the hotel is so so

The ac worked the first two days and then it didn't. The front desk said they would fix it right away, but it still didn't work. Also the washer/dryer did not dry. It took three trys.

Great stay! Greeted warmly by the lovely front desk staff. A car parking space was available so very convenient. Heaps of bars, cafes and restaurants within a short walking distance. Will be back!

Hotel is close to restaurants and other amenities. Staff were very helpful.

Great location. The bed was really comfy. Serves as a standard business hotel and perfectly safe for solo travel. Easy access to trains

close to train station no coffee in room, sort of an older facility