德龙嘉莱酒店和公寓 (Duc Long Gia Lai Hotels & Apartment)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The hotel is nothing like the pictures. Positives: 24hr check in Location was safe and quite Decent aircon Negatives: -Out of 11 lights only 2 worked - balcony was full of cigarettes - bed was hard - house keeping came at 8am they would knock repeatedly (without stopping) to wake you up. So never got a good sleep as would have to wake up to tell them no. House keeping should be from 11am onwards - didn’t have a don’t not disturb signs - hotel stunk of cigarettes - Ants were everywhere -They provided free water and chargable water. On check out they tried to make us pay for the chargable water even though we didn’t consume any - only set out key card for one day so we were locked out when we came back -The house keeping towels etc were left on a chair in the corridor (not hygienic) - The walls were dirty -Water coming out of the shower sprayed out the top so water would go everywhere Overall the hotel is in bad condition, very run down and the service is bad

The room was much smaller and older than in the picture and there was hair in the shower when I checked in. There were only two electric outlets and one didn’t work. Looks like the property has changed owner and it is not properly cared for.

Excellent hotel, great staff, highly recommend, will always stay in yhis hotel on future trips.

Location great, staff very friendly and helpful. Room excellent, will stay here always.