试金石酒店 (Touchstone Hotel - City Center)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

No coffee, microwave or fridge in room. Microwave near lobby downstairs for public use. Room was very nice & well maintained. Hallways & entrance could use a little work. The lack of free coffee was disappointing. Staff was super courteous & helpful.

Es war alles in Ordnung.

Lazy and loud. The night desk attendant was so lazy. Asked for an extra pillow and he didn’t even attempt to help. Just said no. Loud. Might as well have been sleeping outside. Without AC as well. Won’t be back.

Friendly staff, clean room

I live in Monterey Bay, I come to SF when there are concerts I wanna go to and do not feel like making the drive back. I have stayed with the Touchstone hotel 4 times within the last 3 years. Its always a good non stressful stay, staff is amazingly welcoming & professional. They explain parking and give you a good discount. This last time I visited I got a not so good corner room. I did not like that there was a door next to the bed with no night stand leading to... ? Who knows where. That sucked but someone has to stay in that room I suppose. I will take the L this time because the previous times I have gotten a good room& I like this place. As a suggestion... that room sucks lol and I hope it gets remodeled.

The pictures shown in the web page were nothing like the real thing. There was a stain in the bathroom that I'm sure it was blood, hotel says it was a stain from the metalic bin, but the bin was made of plastic... they show very vage pictures and over expect , to find it has nothing to do. My body also hurts from the terrible bed. I requested a refund at least for.the second night but it was denied. I was offered to change the room but my wife had such a bad experience and cried all night... she begged me to leave... I wish they considered at least a partial refund but nothing... I really don't give negative reviews but if I don't at least get a partial refund it will be terrible. There is more to say like no air conditioning, a cart full parts let's in front of my door, smell was bad, etc.

The staff here were so nice and accommodating. We were coming from out of town and wanted to explore the city after check out. They let us keep our bags at the hotel while we explored. The rooms were clean and properly maintained as well.

Estuvo bien tiene todo muy serca puedo ir caminando. Está bien la Calidad y precio me quedaría otra noche

You get what you paid.

Staff