广州星河湾酒店 (Chateau Star River Guangzhou)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

We changes 2 rooms, but all the rooms are not smoke free, they smell of cigarettes smoke. Swimming pool is very nice, but crowded

Stuff be good it was nice. The hotel was clean. The room was lovely. The view was lovely. Everything was quite good.

Staff are excellent !!! They kept my room extremely clean and assisted with my personal needs! The room is outdated with old and old furnitures . There are not whole lot options for restaurants.

Good room amenities.

Great big room and nice hotel lobby!!!

I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!

I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.

Room are great, soundproofing needed to be improve as we still able to hear sound from outside

The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.

Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!