棕榈湾酒店 (Bay of Palms)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Positives: location to amenities. Next door to The Pines shopping centre. Free wi-fi and parking. Negatives: very run down and grubby with a musty smell. I paid extra for a deluxe room as the photos showed a renovated modern room but it was lipstick on a pig. Very cheap, DIY feel, cosmetic changes. Both sinks dripped and had poor water pressure. I had to boil the jug to wash up as the hot water was not hot enough. The outdoor seating was covered in bird poo, inside I found a dead crusty gecko and a live cockroach in the shower. The smell is probably what got to me most, the place had a musty old man smell, including when walking through the property to enter/exit. The spa was broken and being worked on and the games room is so run down. Due to the large number of renters (residents) I also felt like I was intruding when walking through the complex to enter/exit. The room has VERY thin windows and as a result was quite noisy due to the room facing the loading docks of the shopping centre and the hotels car park / bins / smoking area. Cheap ready made curtains provided little privacy and the lighting layout in the living area was poor, one switch for the whole kitchen/living/dining area that was either all lit up or not all. It served its purpose but we will not be back.

Room didn't seem clean despite the smell of floor cleaner. Ants, live and dead, kept dropping on the bed from a non-working light socket above the bed. Had to move the bed to other part of the room to allow us to sleep. Resort was noisy, with a group in the picnic area below our room. For all these issues, we could not report any of these due to very limited hours over the weekend that the reception was open.

Shops very handy

location was good ..shops and bus terminal right there ..easy access to all the things i needed ..all good from my point of view

It was ok, but over priced

Clean room, comfy beds. Overall pretty decent. Would recommend 👍

Close to shops & transport. Permanent residents were very friendly and helpful.

Great location, next to a big shopping mall. However the rooms are old. You can see through the light on the door adjacent to the other room. Can hear the conversation etc.

Kayak on the lake is beautiful and enjoyable! I also like its swimming pool, table tennis. Also like its next door shopping mall. Not expensive like other hotels, but I and my family had all of the fun. Appreciate so much ! Siyao Sun

Nice place