KLCC自助公寓 (Soho Suites at KLCC by Luxury Suites Asia)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Property is old. We like that there’s mineral water dispenser provided for us. However, we were surprised to be asked 400RM then eventually 300RM deposit plus 50RM cleaning fees and 10RM Tourist tax. We rented other stays before but never asked the above. So it’s taken us for a surprise. The carpark is so narrow we almost scratched our car and we saw scratch marks on the walls and on some cars. Carpark lift is so old. And rubbish bin outside lift landing is full and smelly. Door to the apartment can’t be opened from outside when someone turned the lock and it’s so inconvenient to have to wake up others to open the door manually. TV can’t be assessed it’s there for show.

Very good

very bad , there is no water on the second day morning until 9:30. whatsapp the manager and he replied at 2 pm. also, there is no hairdryer and toothbrush . the swimming pool is not free, it costs 30.

The linean was not clean and not ironed with big visible stains, towels were stained and we never used them General room cleanliness is poor and there were cockroaches at night The walls were very dirty The bathroom and toilet were a disaster, water leaked from the shower flooding the toilet floor after showering Only 2 toilet paper rolls provided for a family of 5 for the whole 14 days stay. The amenities are non existant, swimming pool is at MR50/ person per day not as advertised The room pictures on the internet are very misleading this is not what you pay for, its a complete con job. We could not get accomodation as it was a busy period otherwise we would have checked out. The apartment will.do with maintainance, this is not a 4 star facility, very disappointed considering amount paid.and that this was booked way in advance. I have stayed in SOHO apartments, this is not their usual standard. This was not value for money, will not stay or recommend anyone.

Good location and easily accessible , carpark too narrow

The apartment is strategically located and just 5 mins walk to The pavillon, Suria mall and twin towers, 15 mins to China Town and almost you can visit everywhere in Kuala by uber for just 8 $ max.

It’s way good experience I really enjoyed I do like it

We booked the apartment for our trip (3-5 Sep 2017) in Jan 2017. It started out ok, a friendly staff sent me a whatsapp msg to confirm our arrival etc, a week before our arrival. When we checked in to our apartment, not only the living room space was kinda small for 8 of us, we were surprised to see a baby roach on the toilet floor of 1 of the room. We thought nothing of it. We placed our things, cleaned up and left for our activities. When we came back, we saw baby roaches, not only in that particular bathroom (again), but also in the other connecting toilet and also the kitchen top. As it was late, I whatsapp the staff the next morning. He said, "they won't crawl on the bed, only on the floor." "it's just baby cockroaches." How convenient is that? Since we were only staying for 2 nights, we didn't bother to go through the hassle of exchanging apartments. On the 2nd night, while we were awake and chatting, a baby roach was crawling on the bed frame! I straightaway whatsapp the staff and sent him a photo of it and said, "You said they don't crawl on the bed? Well, you were wrong." He replied, "Noted, sorry for the inconvenience caused." No compensation but he made an offer (sounds like a bribery), he said that he will not charge us fees for "keeping the luggages" while we wait for our transport to come at 4pm (flight is at 5.40pm), but "I will need a favour from you. Please give a 10 star review on Expedia". Sorry Kent, but we had a very bad & unhappy experience & service.

Thank you to Mr Kent & Mr Hasif for making us feels at home. Comfort of staying, convenient, near KLCC just a matter of walking distance. We definitely coming back again.

Nice place to live facilities are good washrooms are clean