CasaBay 豪华游泳池别墅 (CASABAY Luxury Pool Villas by STAY)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The pool is really good, food from Fresca restaurant was also good. Villas equipped with laundry room, dish washing machine, microwave, and big grill. All is good , clean, but villa looks tired and needs some cosmetic repair, and more attention on mosquitos which is everywhere. Beddings was not bad, but maybe also better. Check in/out goes in the villa. Free transport to villa market and back. Service is good, staff very friendly and always smiling

服務態度好，對客人的要求迅速回應

the place is nicely decorated and very clean. We have booked a 6-room villa but there are 2 rooms at downstairs which when we arrive, there are some stuffy smell in those 2 rooms. Apart from that, there are fallen leaves and flowers all over the place which are really unpleasant. The manager has tried his best to fix the problem for us but there are still some smell. On understanding that it takes time to let the smell gone, the manager has arranged another villa for our friends to stay while the rooms take time to clear out the smell. The manager is super helpful and very patient with us, we are very impressed by his help. The house keeping is good, kitchen utensils are enough for cooking, bbq stove is working great, everything is fine and all of us liked this villa a lot. The main thing is that they will try their best to make your stay as comfortable as possible. We surely will come back.

we love the private pool so much, and the staff are nice and helpful, probably we would recommend our friends and family next time.

Worst stay ever

This place is very convenient. Staffs are Friendly.

Spacious and comfort home, chicken is equipped with enough utensils

Never book this hotel again Pick up service was not arranged Rooms were dirty Water supply was not stable

Everything was perfect but location was little far away from tourist place.

The villa is clean, spacious, not a lot of mosquitoes and housekeeping is helpful; in-villa chef is average, overcooked all meats but grilled BBQ seafood was food (because we requested chef to buy live fresh seafood). Normally this would warrant 4-5 stars but the villa location is very remote and not suitable for anyone not renting a car. A taxi tried to charge us 2000baht (~USD60) to return to CasaBay from Nai Harn beach (10-15 min ride); when I called CasaBay for help, the on-duty staff hung up on me - 4x!!! It was only 7:30pm and I was denied help to get back to my villa, it was really horrible as we have 2 small children. At the end, it costed us 600-650 baht (~USD20) each time to get back to the villa from Nai Harn beach or Karon beach (15-20 min ride). CasaBay offers shuttle drop-off but no return ride service, and it is so remote that each time we get scammed trying to get a taxi back to the villa. CasaBay is a great villa overall, just as you see on their website, but unless you plan to stay at the villa all day or have a car, I would not recommend this villa. One more thing, the main door to living room area cannot be locked when you go out, you have to lock all valuables in your bedroom. Only 2 bedrooms are inside the main living area/kitchen, 3rd bedroom is next to the pool on its own, and 4th bedroom is downstairs next to garage. You would need to go outside and walk up the stairs to get to the living area/pool. So you will get wet if it rains outside.