查汶海河内度假村 (Chaweng Noi Resort)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

No wifi or television in room as advertised. Listed as a 4 star hotel but really a 2 star at best

Very nice people , took good care of us

Poorly managed and maintained. Not good at all

This is a nice budget resort. It’s a bit older, but the staff makes up for it. Really amazing and caring people. In our room our bathroom door didn’t close and one of the lights went out. The rest of the room was fine.

Top place

The hotel pictures are misleading. It's not as nice as it looks, needs a good scrub. But, the pool was a great temperature. Family run business I think. They seem to live there. If I'd wanted to stay with a family that's what I would have looked for, not a hotel. But, we didn't chat to them so they pretty much ignored us. We had the do not disturb sign on the door, it was ignored. We didn't see a bar or restraunt while we were there

We stayed in an ac room for 2 extra dollars Pros: staff was friendly, room was clean, and environment was quiet. Staff was nice and accommodating. Cons: expensive (all of koh samui is compared to the other islands). Just add about 10 baht to food and drinks and thats how much it is from koh tao or koh phangan to koh samui. Not hotels fault at all.

This hotel has character, charm and a very warm, homely feel. The online photos are very good but in reality it probably needs an upgrade of it facilities which are a little bit tired in places. Even so, I had a generally very pleasant stay and felt welcome here. The staff and family were very nice and helpful, they did their best to make me feel looked after. Unfortunately, the only exception was the young teenage girl who sometimes worked on reception in the morning, swept the floor and helped with breakfast. This girl perhaps should not be left to deal with customers, she possibly seemed too young to understand the importance of customer service. I had a few dealings with her along with other customers which could have been better. The rest of the staff were fantastic and always helpful.

So friendly staff

Staff was great, breakfast was excellent. Location so-so