普纳中央皇家兰花酒店 (Royal Orchid Central Pune)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Clean room, nice, full of hositability Staff, good food

Excellent housekeeping and prompt response from maintenance staff. Reception staff was generally great. Room was pathetic with cockroach infection, fittings that were fallingbapart including a/c control. Telephones did not work or have a ceackle on the line. Maytress needed replacement. Shower was leaking and had to be fixed. awrc

Staff was courteous. Room is in poor condition. Needs maintenance, pest control, new fittings and accessories. Overall unsatisfactory. The wifi is unsecured and did not work the first two days till we complained. Lights in cupboard have exposed wiring and the light would not go off.

Location

The hotel is quite old and the breakfast with limited options and space.

Awesome experience

Good place to stay in Kalyani Nagar. Easy to get to nearby areas

Stayed here for a couple of nights on a business trip. The hotel is conveniently located close to Pune Lohegaon airport, and has lots of shops, bars and eateries in the neighbourhood, within walking distance. I used in-room dining a lot during this stay. The food was generally speaking good, but the service left a lot to be desired: for example, food was ordered for two, but cutlery was provided for only one; a request for ice took over 45 minutes to materialise; butter was kept under warm toast - with predictable results:)...and so on. The serving staff were mostly young and seemed inexperienced. Obviously, nothing was done on purpose, but it was a little exasperating. A little training here will go a long way!

Great stay

Good property to stay . Great ambience but need to improve their gym area