海贝度假村 (Seashell Resort Koh Tao)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

lovely hotel really nicebrooms if you pay abit extra. unfortunately the staff are abit rude and not very helpfull wich is a shame otherwise really nice

Everything was great!

Despite having asked the room did NOT have hot water at all

Room dirty with no insulation, reception staff is not very nice, restaurant is terrible, the whole place feels abandonned

I enjoyed my stay. However, I felt like the whole resort needed a deep clean. There was a stickiness to everything I touched.

The place said no hot water and they still had hot water. Good service and perfect location. Would definitely recommend and the price is amazing.

I really liked how well the hotel is located, right in front of the beach and with a convenient restaurant in place. When you book this hotel, make sure you take pictures about the room you have booked, cause when I arrived and did the check in, the staff took me to a room, which was far away from the beach and it was different from the one shown in the picture. I then told them that it was not the type of room I had booked and finally they took me to the right one, which was very spacious, with a comfortable bed, a great shower pressure and a big balcony. Different staff members knocked the door many times 45 minutes, 30 and 10 minutes before the check out time, which I found very disrespectful. The lady in the reception was very rude and unprofessional with my friend and I and made my experience stressful. The guy that collects the ticket for the breakfast was also rude and impolite. It's a shame this happened because the resort is beautiful, full of palm trees and plants and with a perfect sunset view from the restaurant deck.

Good central location. But staff couldn’t be bothered with your requests.

Our first night was unbearable with loud doof doof music rattling our windows til 4.30am. We requested to move and was relocated to a 2 bdr villa further away from the nightlife . They knew straight away we would be requesting to be moved. Property needs maintenance however the location is beautiful and so convenient on walking street. Very hard beds and my hips ached however they put a topper on the bed for me without hesitation. Huge variety of places to eat, safe with kids who loved the independence. It wasn’t a party resort which suited us, however a party isn’t far away. it was a nice blend of variety and location along with the ability to sleep at night. Completed our open water dive certification with the onsite SSI centre which gives you further discount on your accomodation. Beach was nice and clean with rubbish picked up every day. Breakfast included had variety of hot Asian dishes, toast, cereal, pancakes and fruit. No pastries however that didn’t bother us. Beautiful to eat on the beach front every breakfast. Easy to use hotel transport to the other side of the island, same price as everywhere else.

We had to leave our stay early because our entire cabin was infested with ants. They were on the walls and all over our bathroom. The location was good but the resort was overall very dirty and the staff didn’t seem to care very much when we told them.