考艾 Mövenpick 度假村酒店 (Mövenpick Resort Khao Yai)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

I recently stayed in one of the villas at Movenpick Khao Yai and, while the staff were consistently friendly and welcoming, the overall experience did not meet expectations given the premium price point. The most disappointing aspect was the pool policy. Being asked to leave at 7pm felt unreasonable, especially considering guests often wish to swim after sunset to avoid direct sun exposure. For a luxury property, such restrictions undermine the value of the stay. Dining was another area of concern. Room service was substandard: the Caesar salad lacked flavor, and the chicken shawarma wrap was misrepresented, it bore no resemblance to authentic shawarma and should not be marketed as such. Breakfast was equally underwhelming, offering only a very limited selection that fell short of the brand’s standards. In summary, while the staff were courteous, the combination of restrictive amenities, poor food quality, and limited breakfast options made the stay feel overpriced. For the level of investment, guests should expect a far higher standard of service and dining.

Nice and clean room but breakfast is overprice

It is a great property, very quiet, beautiful scenery. Dont arrive after 10pm, there are no service, no room service, no restaurants or any food. We ended up eating peanuts from the minibar for dinner.

Movenpick Resort is a beautiful well looked after resort with all the conveniences one would love. The surrounds, lawns and gardens are impeccable, the furniture is beautiful, and the restaurant serves incredibly lovely choice of food for breakfast. The main swimming pool is fantastically designed and the villas where we stayed are marvellous. We had our own swimming pool in our villa and it was well kept and very clean and safe. The staff are magnificent, all of them, from reception, to the management, to the valets, to the restaurant staff and chefs, gardeners and cleaners. The management staff looked after us, especially Ming (from Nang Rong) who made it very special for us when we needed some assistance. All the staff have the friendly Thai Smile, and cheerful happy faces, and all showed they valued us. It was wonderful and we would definitely love to stay again and enjoy the beauty of Movenpick Resort in Khao Yai. It is a great place to stay for a visit to Khao Yai National Park, but also the beauty of Thailand.

Wonderful place for retreat

One of the best Hotels

Breakfast was fantastic, room was spacious. The scenery was heavenly. The only disappointment was that the water pressure was rather low but the Manager came by to update me they are going thru some water improvement works. Looking forward for the next stay.

Well just had 3 days at hotel absolutely loved it staff were excellent very helpful friendly and always on hand to assist. Rooms were excellent I booked delux king bed very happy with room every component was very high standard super fast wi fi and excellent Tv with a perfect view of the grounds. 24 hour gym and outdoor and indoor pools were very good really enjoyed relaxing 😎 Location was little out the way however we had transport so were able to move around to national park zoo etc all within 30-40 min drive so highly recommend u have own transport no motorbikes/cars to rent at hotel Restaurants food was amazing not a great deal options on menu but what is on menu was very highly quality and the breakfast buffet was superb caters for all nationalities. 18 hole golf course I didn’t try but provided with caddy and clubs if needed a lot of persons attending the course and is kept to very good standard. Overall amazing stay looking forward to returning. Trip typeHoliday · Couple Rooms5.0Service5.0Location3.0 Hotel highlightsLuxury RoomsAmazing Nearby activitiesLittle out the way but have on site zoo , pool and 24 hour gym Food & drinksVery high quality

Allocated first floor but infested with pest like white moths. Staff were unfriendly, waited till 3.30pm to get access to the hotel room. One staff even accidentally threw the pen on the floor when passing to me to sign the credit card bill.

The resort is overall poorly managed. The 2-bedroom villa we stayed is poorly furnished and dated. Toilets and floors are filthy. Definitely one of the worst-conditioned accommodation I have stayed in Thailand. Location and environment of the hotel is beautiful though. Very scenic and good for photo taking. I would suggest that you visit the compound for a couple of hours to take pictures and to stay in some other hotels instead. It is not worth the price and you will be bitterly disappointed for the amount paid. This resort tarnishes the positive and "healthy" image that the Movenpick brand portrays. No more Movenpick for us ever again, except for its ice cream.