雪兰莪士拉央美居酒店 (Mercure Selangor Selayang)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Nice hotel to stay

When l checked into the room on second floor, there was strong foul odor and bathroom floor had black mildew. The sink in the bathroom had mildew too around the edge. Carpet was filthy. It was then l realized that the a/c was on max in hallways to mask this humidity odor. I complained and about the condition of the room to receptionist and she said she will have maintenance look at it. I spent the night in the room and could not sleep due to smell. Next morning l complained again and they found the odor was from a/c and immediately removed me to the 5th floor, which was better but there was a huge area of condensation marks on ceiling.

Yed

Everything seems perfect

Did not use pool

Bad services, call to them an hour no respond. And blame me never call immediately. Room like no aircon. Before check out time got someone open the door! Mercure should be the 4 star hotel, and end up received the super bad experience.

Pretty nice hotel with lovely, clean rooms and friendly, helpful staff. Coffee shops and supermarkets are like 5 min walk away. 10 minutes drive to Batu Caves.

An uneventful stay which in itself is pretty good. TV has enough English channels, bed was comfortable, bathroom was clean, amenities were sufficient, staff were friendly and helpful. Nothing more one can ask for.

Nice & Clean hotel

Very friendly and helpful staff..thx to ms cecilia and ms zura for your kind assistance..the room was pretty good and clean to stay. Internet was superb for my working purposes during entire stay.