乐游酒店 (Rakuyu)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

I like this Hotel it because very quiet and love the view so much, all the service is very nice, friendly. Thank you

We stayed as a family of 4 with 2 teenagers, and it was fantastic. The staff were so friendly and attentive, and the views were amazing! I loved the cocktail hour that included light dinner and make your own cocktails complete with a recipe book.

One of the best places I stayed at

An excellent hotel with beautiful views from the lobby and the rooms. Lounge access is included in the room rate. The staff are absolutely lovely. There is a good onsen and a shuttle service to Kawaguchiko Station.

The property was very beautiful and had an amazing view of the lake. The staff were very helpful and could speak both English and Japanese. The meals served everyday were delicious and made the experience truly a 10/10.

Everything was great especially the Onsen. Very relaxing with the view of the lake. So nice especially during dusk and dawn. Staff were friendly and helpful. Only complaint is and it’s a big one (hence only 3 stars), the food at the buffet was seriously lacking. Dinner was served from 5-7pm and by the time we arrived around 6pm, all the protein were gone and they were no longer bringing more out. Staff said that they replenish it 3 times and that’s it. So what happens to people who arrive between 6 and 7pm? Did they not pay the same high premium rate as the others who arrived earlier??? Very bad for business and I’ll definitely won’t be going back. Proper food and shelter are basic needs. They need to change their stingy policy.

Excellent hotel with great services. Very comfortable room and good locations. Only one small thing that you need to keep in mind that the hotel is on top of the hill if you have a disability to walk steep hills, like me that I just had a surgery and unprepared for the steep walking. Other then that we were very happy with the hotel.

loved this hotel. beautiful hotel and too super clean and great staff.

Check in was a breeze. Meals provided are of great.. beautiful hotel with onsen tub in room. Amazing experience

Great hotel on of a hill. There’s on site parking but a little scary to get to as it’s on a narrow path with not much light in the evening. Hotel offers free snacks during certain hours of the day & the onsen is available to use which is nice. Nice lake views from the hotel and rooms