槟知市河畔度假村 (Ben Tre Riverside Resort)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

We enjoyed the pool and the restaurant was relaxing

I realized this is by the River, but it's quite far from Ben Tre main area - which is about 4-7 kilometers away. The hotel is not too nice, but this is what you expect in the country side. Pool outside is nice. Our room was very small, the beds were sliding left and right, sheets not clean, just overall a sub par hotel. Staff was okay.

Everything was good

Room was clean, staff were friendly and helpful, wonderful to borrow hotel bikes and ride along the river into town and back. Pool is good, breakfast was 7 out of 10. The TV was not working and had to be reset but 3rd world no big deal, Only disappointment was the “free” water bottles. There were two in the mini fridge and two on the shelf about the fridge, so we swapped to have cool beverage. Apparently they are different sizes, so the HOTEL chose to charge us - the dollar amount is negligible but it leave as bad taste - BATE and SWITCH - rather a poor guest policy in my opinion.

Very friendly staffs and clean

Booked interconnected rooms that were fine for 2 nights, quite spacious with views of river. Not a fan of the bathroom with clear glass to bedroom design but there was a blind. Hotel arranged an airport pick and helped with a stop at Vĩnh Tràng Pagoda. The car that collected us was on the older side/not very comfy/ not great air con/non tinted windows so not ideal for distance plus price was considerably more than Grab but for the convenience of a waiting driver we were happy to book. Grounds of hotel are beautiful on riverfront. Pool is lovely but hotel decor is dated. Hotel also caters for events. Thankfully over by 10pm but event we heard was ridiculously loud, just a guy shouting on a Mic for couple of hours, not even music! Trips offered via hotel were excellent, nice to see town, river, islands. Well organised, private tours at time to suit, great guides. Breakfast was ok, nothing amazing. The most disappointing part of hotel was the bistro (some organised tour groups had meals in restaurant - can’t comment on this) Bistro was separate area. Lots of staff and i’m definitely not saying everyone should speak english, but we seemed to confuse them with simple orders. We used phone/translation tool to try and explain a beef dish brought wasn't the fried pork as ordered, if guests are not understood they should utilise translation tools. Sadly, meals on both evenings were terrible, generally cold, wrong meals, very disappointing as nowhere else in walking distance.

We love the view of this resort with all coconut trees

Property was under staffed and not really care about guests

Staff are very friendly and speak english. They arranged scooters for us, which is great for going out at nighttime to the big local seafood restaurants. Breakfast is varied for all tastes, but like many hotel breakfasts we experienced in vietnam hot items are generally luke warm or cold. Coffee is excellent. Rooms are roomy and comfortable. We enjoyed our stay.

We had a very relaxing stay. After coming from Danang it was very quiet and peaceful. Our room had a great view of the river. Good facilities. Great food at the restaurant and staff were helpful and friendly.