巴黎东站东区酒店（Radisson Individuals成员） (East Side Hotel Paris Gare de l’Est, a member of Radisson Individuals)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

One of the worst Mercure I’ve stayed at. Rooms are small and extremely cold. The heating is not enough to keep the room warm. The appliances are cheap and nasty. In need of urgent refurbishing. Breakfast is basic. Not worth the price.

Nice and close to train station Some staff quite unhelpful. No-one goes out of their way, except cleaning staff- they were excellent! Room very small,

-

The room was clean and a good size for Paris with a really good shower. The breakfast was all you expect and love in Paris. Staff were very friendly and helpful. Location is ok if you want to be near the stations otherwise not the best.

Day & night front desk staff were nice and helpful. Area was convenient, room was small but sufficient. Housekeeping was sloppy, 2nd day removed our 2 bath towels n bath mat but replaced w only 1 towel & no bath mat. Reported to front desk but returned later w no change. Toilet seat only had 1 bolt so it slid, housekeeping should report that and the loose toilet paper holder to be fixed. Housekeeping was also in a rush & left 3 pillow cases piled up in our room. They also did a sloppy job making the bed where they didn’t tuck the bottom sheet at the foot of the bed. Lastly, the lift broke 5 times during our 7 night stay. The last breakdown they said would take days to replace a part.

I was either too hot or too cold. No way to adjust the climate.

Great location for my trip - had an overnight in Paris to break up a long train journey. Rooms are pretty tiny and it's not as nice as other Mercures I've stayed at, but no major complaints. Only thing they could definitely improve on is eco-friendliness. They do have soap dispensers in the shower rather than tiny shampoo bottles, which is a great first step! But I'd like to see those soap dispensers be refillable ones rather than single use. And they still have loads of single-use everything else: disposable cups, small bar soaps individually packaged in boxes, coffee/tea/sugar in plastic sachets. They still have a long way to go...

Location near transport hub of Gare d’Nord, Gare l’Est & bus terminus. Reception was a major problem for my group.I had numerous complaints over the long delay for room allocation despite spending an hour prior to the group’s arrival loading info onto computer.Overal I wasted 2.5 hours

Nice hotel well located. The rooms are very tight. Would not be enjoyable for a longer stay. The breakfast was excellent

I got a DOWNGRADE when i arrived at this hotel! I had booked a double room, but the girl at the front desk said she was gonna put me in a single room because she needed the double for couples. So basicly i paid for a double and, because i was traveling alone, got put in a single room. No refund or any compensation given to me. The room was tiny, to the point where you have to walk sideways to go around the bed. Wc was even smaller. Location was ok, but i would never stay here again, or in any Mercure hotel for that matter...