苏州湾艾美酒店 (Le Méridien Suzhou, Suzhou Bay)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Excellent

Staff is ok in speaking English, Manager was rude, I stayed for two plus weeks and one day while returning person at gate asked for my umbrella and I gave it to him but it was from my room and they marked as missing from my room and charged me, talking to manager was of no use

very spacious and comfortable room with a lake view

很好，會回來住

From Expedia i can see that the breakfast added is for 2 pax but the hotel staff insists that it only covers for 1 pax. The hotel is good for family holiday but nearby has nothing much. Didi is a must in order to access to nearest shops and food stalls.

On the fence a little about this hotel. Yes, it's very nice, but there is nothing nearby in terms of eateries, attractions (other than the lake, which doesn't even have a pedestrian-only path) or shops. It is a comfortable hotel, with good facilities, but the pool was packed with children (an adult-only time period would have been nice). There aren't many outdoor seating/eating areas to enjoy the view of the lake, which would have been nice. Lastly, our room smelt of smoke despite it being a non-smoking hotel. All-in-all it was a pleasant stay, and the staff are lovely, but we won't be rushing back - maybe when all the construction around has finished and there's a bit more to do in the immediate area - other than look at the lake.

Stayed in one of 6 villas with a private hotspring pool. Comfortable upscale surroundings. Great service. Only issue is the security camera over looking the pool - feels like there is no privacy.

Great stay in one of six villas with a private hotspring pool. The villa was large and comfortable. Exceptionally clean. Only downside is the security camera overlooking the hotspring pool - feels like there was no privacy.

The staff were kind and welcoming and nothing was too difficult. They went above and beyond to make our stay very enjoyable. The place we beautiful and clean.

A wonderfull room. All the stuffs in the room are nice. Large bathroom. There is no restaurant all cafe near the hotel. Need to take a taxi about 5~10 mins to get the nearest shopping mall.