马德里格兰大道凯悦尚萃酒店 (Hyatt Centric Gran Via Madrid)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The location excellent. The hotel lobby staff were excellent & kind! Loved my room too, old charm with great amenities. And wonderful view. Loved it. The staff at roof top terrace except for the girl with short hair who receives the guest at the entrance (she was very lovely) I sat there for a while and no one asked what I needed. I paid a lot to be there…as a guest. So Not a great feeling. The next day I went.. still wasn’t attended to quick enough. people who came after me where seen before me but they eventually came & attended to me and were decent. I hope they do better with people who don’t look like them in the future.

Great location in the heart of Gran Via. Was convenient to walk to everything. Has a great rooftop bar we had drinks. Had a great view of the city from our room. Rooms very nice and staff very helpful. Highly recommend!

Very beautiful room, we had the balcony and I loved every second I was in that hotel

wa nice place ,staff was friendly

Great experience. Friendly and helpful

Great location, friendly staff and spacious room !

Only negative is the shower floor is very slippery, recommend putting treads on floor.

Excellent

Clean room, friendly and helpful staff

Everthing was perfect !!