格兰德贝塞别府站酒店 (GRAND BASE Beppueki)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Check-in was terrible, instructions poorly stated and mo one to text fir help Video instructions not set up for people who can’t hear. Area very isolated so getting help very very difficult

浴室のドアの開閉がしにくい

Clean with amenities but the bed quality is bad. Bed sunk in. Can hear train passing by. Not recommended for light sleeper

清掃も行き届いており快適でした。 ただ駐車場も2台しか停めれず、パーキングも少し歩く距離にあるので、子供連れの方は周辺のパーキングをチェックしておいた方が良いかも。

カップが一つしかなく、複数あった方が良いと思った。

Self check in was easy. Room was fairly spacious and comfortable. Room 203 has no wifi network, had to borrow the wifi from adjacent room.

I like the space and its clean. Parking is not available while we stay there. Its 2 parking for the whole place. But There is coin parking down the street if u keep driving pass the hotel on the right side. Only 400 yen 2100 to 9 am.

When we arrived and checked in, and entered the assigned room, we quickly realized that the room was never cleaned from previous guests. The beds were all tossed, towels all over the bathroom floor, to of bottles and garbage on the counter. Lucky for me, my wife speaks Japanese and we were able to read the management company which resettled us in the same unit on the 2nd floor within about 15 minutes. If you didn't speak Japanese (which I don't) and arrived there, it would have been a moment of panic for sure. We were told that we would get confirmation of the rebooking into the new room, but it never came. We simply stayed the night and checked out the next day as planned. Overall the place is nice and comfortable, but was shocking to see it in it's messy state when we first arrived, never had that happen with any hotel or Airbnb I have stayed at ever.

Positives: The self-Checkin and Checkout instructions are clear and easy to follow; zero hassle. The room is clean and comfortable. My family enjoyed the stay very much. I was able to park my rental car on-site for 3 days without any difficulties. Point to take note of: Light sleepers may wish to note that this property is located beside the train tracks.

The lighting in the room was nicely designed. The decor was tasteful and the amenities exceeded my expectation. The only thing was there wasn’t any proper natural sunlight in the room and the host was not flexible in providing a slightly later check out time. The check out time of 10am was too early.