里亚德棕榈 Spa 酒店 (Riad Les Oliviers & Spa)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Our family of 4 were met by Fatima and a glass of mint tea, after our luggage was collected from the parking spot at the end of rue bahia, and we were accompanied down the alleyways to the riad. Fatima was patient in giving us wifi password, pointing out nearby sights of interest and explaining how to fill out our arrivals cards. Our suitcases were taken to our rooms. Throughout our stay, Mohammed and Usama who were often around for breakfast and lunch were only too happy to answer questions, and assist. We were delighted that they were both particularly welcoming and supportive to one of my sons who can sometimes become agitated. We had a wonderful time in Marrakech and the staff at the riad really made a difference to how we as a family enjoyed its amenities and our breakfast in the morning before we went out for the day.

booked deluxe 2 double bedroom suite...our room had a tiny attached twin room inner, dark and dingy. Hot water pressure in smaller room was terrible. We found things a bit dirty and the detail lacking on most criteria...from lack of mattress protectors, quality of bed linen etc. Breakfast was just OK. Overall more hotel than Riad. Service was impersonal and a bit forced. Hated the location due to motorbike traffic.

Its a magical place to stay, loved every minute of it

The employees at this hotel were super friendly and helpful. The receptionist came to the taxi to meet me and escort me to the hotel and even carried my luggage! Welcome tea and cookies on arrival. Lovely seating areas throughout the hotel to relax and a lovely rooftop terrace and pool. The room I had was okay but the desk was too high to work at in relation to the chair. The shower did not drain well and so water went out onto the floor. Breakfast was okay but the breakfast service was very slow. Air conditioning in the room worked well. The location was good for being in the Medina.

Cosy Riad near the busy markets but far enough to relax. Pros: Great staff, Anas, Hassan and everyone -nice selection of food, rooms were very pretty and the balcony, pool too. - close to loads of things you can do in Marrakesh Cons: Wish there was a ‘Do not disturb’ sign for cleaners as they kept entering the room whilst me and my family were asleep. - if the pool could be opened a little longer - more towels as the shower leaks a lot - bigger towels Overall, we enjoyed staying here and I would definitely come again but as a couples/solo trip.

Meryam, Saad and all employees we interacted with were very helpful, spoke to us in English, and always had a smile on their face. The difference between this riad and the others is the service. When arriving, I'd suggest asking the taxi driver to call the hotel. They'll send someone outside to meet you (otherwise, the riad could be hard to find). The rooms are small, but clean. Noise from the street can be high, but this depends on where your room is and what day/time you're there.

- Amazing service - very friendly staff -Skillet management , professional & Friendly as well welcoming everybody -very clean property & sanitation - great service I am happy to be here

Very friendly staff and good central location. Downside was that the rooms where a bit noisy, and that the breakfast was a little limited in choice.

This place was the hardest to find. It’s situated in an alley where you will need to walk about 5-7 minutes from the taxi stand. You have to know exactly where you are going or you will get lost. No hot/warm water which made for a cold shower when the weather was chilly outside. The staff was okay, the okay was okay.

Very good location. Friendly helpful staff. Elegant building and decor. Rubbish pillows