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人数及客房

2位成人, 1间客房

Grande Rockies Resort - Bellstar Hotels & Resorts

901 Mountain St查看地图

¥ 1,023.6每晚

此为近30天内最便宜的价格(参考11月11日价格)

预订推荐理由
风景优美
多数用户对客房景观给予好评
热门设施
酒吧
餐厅
健身中心
行李寄存
商务中心
免费泊车
3.7/5满意 1K+条评价
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9
套房, 2 间卧室
2张单人床

71.0 m²

4
Guest Room, 1 King Bed (not in main lodge)
1张大床

37.0 m²

12
Mountain View Two Bedroom Suite
2张单人床

71.0 m²

山景

3
Guest Room, 2 Double Beds (not in main lodge)
2张单人床

37.0 m²

12
Mountain View One Bedroom King Suite
1张大床

52.0 m²

山景

11
Suite, 1 King Bed with Sofa bed
2张单人床

52.0 m²

2
One Bedroom Suite
办理入住时安排床型

52 m²

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查看全部评价
3.7/5.0

满意

1K+条评价
地点
0.0
服务满意度
3.8
清洁度
3.5
环境 & 设施
3.7
全部
4.5+
3.0+
Saurabh
评价日期:2026年7月29日

1.0/5.0

一般
Never stay in the properties Annex building. Very shaddy, smelly and dirty place.
Titilia
评价日期:2026年7月28日

5.0/5.0

超赞
Everything advertised matched expectation. An enjoyable stay!
Chitra
评价日期:2026年7月27日

1.0/5.0

一般
Lobby was maintained poorly. Leaky ceiling with a bucket on the floor that remained for our entire stay. Unhelpful front desk person. Swampy lawn ground with a noisy pump constantly running to clear the water log. Under staffed. Elevator wasn't working. No staff would help with carrying our two suitcases especially after letting the receptionist about our bad backs. Room had foul smell. Was refused a room change. After pleading got a room change after 6 hours. Requested fresh towels. Got it after 2 1/2 hours. Requested coffee pods , took 4 hours to get that. 330 US dollars per night for this. Shocking rally. Exodus needs to ban such properties from their site.
Brenda
评价日期:2026年7月27日

4.0/5.0

很好
It was a nice place to stay at. The only complaint would be that they only had one elevator working while we were there. They are doing renovations. The restaurant inside is fabulous great food. The pool area was nice for kids. Underground parking was great. If you have a ground floor unit the outside patio is a mess and tons of ants so you really could not sit outside. The rooms were clean. Would stay again. Canmore is Beautiful ♥️
susan
评价日期:2026年7月24日

1.0/5.0

一般
We stayed in the annex building. The building was gross, dark hallway, old dark carpet, dingy, no luggage cart, shower configuration was off, bathroom was very dated and loud generator pumping water due to flooding all day and night. However, the bedding wasn’t bad. Unfortunately, I will not be coming back here.
Caleb
评价日期:2026年7月23日

3.0/5.0

满意
There was no pool access, no laundry facility for the price we paid, would have been nice to have pool access
Veronica
评价日期:2026年7月21日

3.0/5.0

满意

单人出行

The room was clean, but that was about it. Never did they mention that the elevator was down. Disappointing that I had to carry my luggage up to the third floor. Also, check out is 10:00 a.m., quite early as quite a few hotels I've been to has checkout at 11 a.m.
Hailey
评价日期:2026年7月21日

1.0/5.0

一般

朋友同行

I rarely leave negative reviews, but this experience has been beyond frustrating. The hotel charged my credit cards multiple times in error, leaving approximately $2,000 tied up in unauthorized charges. Mistakes can happen, but what was most disappointing was the complete lack of concern from the front desk. Rather than taking the issue seriously or showing any urgency to resolve it, the staff member I dealt with seemed unconcerned and unhelpful. Being told to simply “send an email” when thousands of dollars are involved is not an acceptable level of customer service. Having that amount of money unavailable because of a hotel’s billing error is incredibly stressful, and I expected much better communication, accountability, and empathy. I’m still waiting for this to be properly resolved. Until the hotel improves both its billing practices and the way it handles serious customer concerns, I would not recommend staying here.
Melina
评价日期:2026年7月20日

3.0/5.0

满意

伴侣同行

I booked what I believed was a room at Grande Rockies Resort based on the listing, but the accommodation I was assigned was in a separate building across the road. The listing did not clearly distinguish between the resort and the separate building, which created different expectations than what was provided. During my stay, the elevator in the building was not operational, and there was construction debris in the common areas inside the building. The room had hard-surface flooring rather than carpet, the bed was not particularly comfortable, and the air conditioning unit was very loud. The combination of the bed and the AC noise made it difficult to get a good night's sleep. I was also surprised to learn that guests staying in this building were not permitted to use the resort amenities, including the pool and spa, despite the booking being presented under the Grande Rockies Resort name. Greater transparency about which building is being booked, what amenities are included, and the current condition of the property would help guests make an informed decision and avoid misunderstandings.
Jennifer
评价日期:2026年7月20日

2.0/5.0

一般

伴侣同行

We were in the Annex building. It was old and dingy and poorly maintained. The elevator didn’t work, so we had to lift 2 large suitcases up to the third floor. The bed was clean but the room didn’t appear to have been vacuumed. Overall poor quality for the price tag.
1/5
The Georgetown Inn
4.8/5
超赞
1K+条评价
距离市中心 2.8km,Canmore
¥602.5
含税 & 附加费: ¥602.5
1/5
4.3/5
很好
1K+条评价
距离市中心 2.6km,Canmore
泳池
健身中心
¥883.0
含税 & 附加费: ¥883.0

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