皮皮岛自然度假村酒店 (Phi Phi Natural Resort)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

A beautiful location with amazing views. The rooms are nice but the airconditioning in the rooms is not that good. The beds were a bit uncomfortable and I woke up sore from the very hard mattress

It is a beautiful hotel and has a nice view. But the staff there were not very nice at all. We didn't ask them any more questions. The way from the room to the lobby was very far and we didn't call for a car to come after us. They kept telling us to go outside and it would come right away. We stood there in the heat for a quarter of an hour and a half, but the car didn't come. We went up three more floors to call to see if the car would come. It still didn't come, so we walked. Because they were late coming after us, all our plans were delayed. After 10 o'clock, the car wouldn't pick us up. They wouldn't serve anything until the dining room. No shops were open. When we arrived the first day, even their shampoo was empty. When I came out of the shower, we called and after 10 minutes they brought shampoo. The shower was broken and the water wasn't hot, so we took a cold shower.

Always a pleasure staying here!! Thank you Chintana!!!!

Yes

Staff are all very nice and helpful especially on transporting our luggages! The ocean is amazing clean and clear. The private beach area is somewhere I can stay all day long. It's away from the busy Tonsai beach so more quiet and peaceful here. Breakfast buffet got lots variety to choose from.

We stayed one night at Phi Phi Natural Resort as a family of four (two adults and two kids) and had a very positive experience. We stayed in a pool villa, which was very nicely set up. The room had a rustic, ecological style that fits perfectly with the nature-focused concept of the resort. The location is truly unique — beautiful, peaceful, and very easy to access thanks to the resort’s partner ferry service. From the moment we arrived, the staff was extremely helpful. Check-in was smooth and fast, and the team immediately helped us with settling in and arranging tours. The beach is gorgeous, excellent for snorkeling, and also a fantastic spot to watch the sunset. What really stood out was the level of care shown when our youngest son (12) had a stomach upset during our stay. The staff was incredibly attentive, flexible, and proactive — helping us adjust tour plans and departure times, and constantly checking if we needed anything. A special mention to Chintana from guest relations, who went above and beyond to support us during this situation. Thankfully, our son started feeling better, and we were able to truly enjoy the experience. Overall, a wonderful stay with outstanding service. We would definitely recommend Phi Phi Natural Resort.

Absolutely stunning views, photos match what is there. The only negative I can think of was the beach had a few bottles etc that had washed up and not been cleared. Was great for snorkeling!

Beautiful location 5 star plus, sadly we were there during a very rainy time, not much sun to enjoy the beach and water. Would love to go back when sunny. Hotel and staff were great.

We enjoyed our time at this resort. Great facilities and the staff were helpful and friendly. The food options were vast, fresh and delicious. Beautiful location and picturesque beaches

Lovely, friendly staff. Beautiful location. Genuinely could not fault at all.