云雀酒店 (Skylark Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The hotel is located on an incredibly busy street, but within walking distance to many sites. I personally found the buffet breakfast to be lacking and only used it once. The food looked like it had been out for awhile. Not much in the way of choices either. I did not use the pool and looked like it could use some TLC. The staff were very nice. The room was comfortable with a great working AC. The fridge and safe worked fine, and the bed was comfy, but pillows were firm. Not my favorite. I do not plan on returning to Hanoi again, but if I did, I would not stay here.

Staff very friendly, great location and good clean rooms

The saving grace for this room was the bed. But apart from that we were not impressed: there was a lot… and I mean a lot of flies in our room. The WiFi wouldn’t reach our room either. And the icing on the cake was that our room wasn’t in the main hotel but instead in the side passage. That in itself isn’t a problem but the little of dogs also kept in this passage that barked constantly was not good!

Great value for money hotel. Staff were great and very friendly. Helped me book a tour to Ha Long Bay. Breakfast was nice with plenty of choice. Only downside was there was some construction next door which could be noisy at times.

The staff were wonderful, very attentive and friendly. Bed though a little firm was huge and comfortable. There was building work next door which would sometimes be distracting. Breakfast was underwhelming lots of choice but hot food was very dry and rubbery. WiFi was very hit and miss on 3rd floor.

We booked this property as it mentioned a gym, but it seems the gym had been removed. The pool isn’t big enough to actually swim in either. Good location to walk into the old quarter, with an easy route through. Staff were really helpful and friendly.

Helpful & friendly staff, spacious room, nice buffet breakfast

Lovely staff who greeted you every time you came in and went out. The room was nice - we had a balcony but the weather wasn’t quite up to using it. The hotel is on a busy street at the front and Hanoi traffic is crazy so if you are a light sleeper you may want some ear plugs. This is not the hotel’s problem but worth being aware of. Breakfast is nice and plentiful and was included in my booking.

Støyfull plass å bo. Mye trafikkstøy hele tiden og også hele tiden støy fra renovering av nabobygget. Stor balkong men har ikke blitt rengjort på lang tid. Innendørs på rommet var alt greit. Prøvde ikke bassenget, men beskjeden størrelse.

The staff need to get their act together. I was told I could checkout late (2 hours past checout time) nobody ever said I would need to pay extra. Then on the day of checkput they tried to scam me and charge me more money. The pool and breakfast were not at the hotel it was at another hotel 2 doors down. Breakfast was mediocre at best and the pool area was so disgusting I couldn't use it. There was no fridge. The toilet didn't work right. This place was not at all what was advertised and such a disappointment.